Inside Sales Executive

3 days ago


Bengaluru, India Ninjacart Full time

**About Ninjacart**

Ninjacart is India's leading agri-platform, which leverages technology and data to organize the agri-commerce ecosystem. Over the last 6 years, our made-for-India technology and India-centric solutions have disrupted the way fruits and vegetables move from farms to consumers’ plates. We empower farmers and other players in the ecosystem in ways never done before.

Ninjacart aims to be the digital network for global agri commerce that solves structural problems such as information asymmetry, payment hassles, distribution inefficiency, and discovering new buyers and sellers with tech-first solutions.

Ninjacart has raised over $350mn from Walmart Group, Tiger Global, Accel US, Accel India, Syngenta, and others. We are one of the top 25 startups to work for, according to LinkedIn.

We are a highly motivated, results driven community, who focus on proactive approaches to problem solving. We cherish entrepreneurial spirit and provide significant operating autonomy to all. There are ample opportunities and challenges to be solved at scale and in real-time.

**Location - Bangalore IN**

**About Team**

At Ninjacart, people are what matter the most. As part of the customer experience team, we represent the voice of Ninjacart customers. The team works with all functions (Supply Chain, Category, Technology, Marketing, Finance, Operations, etc.) to ensure sustained performance across the customer journey

We are looking to double down and amplify our customers’ successes and seek customer Onboarding Specialists, reporting to Team Lead of Customer Experience, to advance our goal of delivering exceptional experience across our customers’ end-to-end journey.

**Responsibilities**
- Communicating with customers, making outbound calls to potential customers, and following up on leads
- Understanding customers' needs and identifying sales opportunities
- Keeping up with product and service information and updates
- Creating and maintaining a database of current and potential customers
- Explaining and demonstrating features of products and services
- Staying informed about competing products and services
- Upselling products and services
- Researching and qualifying new leads
- Closing sales and achieving sales targets

**Minimum Qualifications & Skills Required**
- Any UG with an experience of a minimum of 2 years in an outbound call center with core sales related position preferred
- Proficiency in Microsoft Office and CRM software's
- Excellent communication skills, both verbal and written (Multilingual)
- Good organizational skills and the ability to multitask
- Excellent phone and cold calling skills
- Exceptional customer service skills
- Strong listening and sales skills
- Ability to achieve targets



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