Office Assistant/ Tele Calling
2 days ago
**Key Responsibilities**:
- **Tele calling Duties**:
- Make outbound calls to potential and existing customers to inform them about products/services.
- Address customer inquiries and provide accurate information about the company's offerings.
- Follow up with leads and maintain an updated database of customer interactions.
- Handle customer complaints and provide effective resolutions to ensure satisfaction.
- **Office Administration**:
- Manage day-to-day office activities and maintain proper records.
- Maintain and update files, documents, and databases.
- Assist in organizing meetings, appointments, and schedules.
- Manage inventory and order office supplies when necessary.
- **Coordination**:
- Coordinate with different departments for smooth workflow.
- Provide support to the sales and marketing teams by sharing customer feedback and insights.
- Assist with documentation, data entry, and report preparation.
- **Customer Relationship Management**:
- Build and maintain positive relationships with customers.
- Ensure timely follow-up and assist in resolving any customer-related issues.
**Qualifications and Skills**:
- High school diploma or equivalent (Bachelor's degree preferred).
- Strong verbal communication skills in [specify languages as per the requirement].
- Excellent organizational and multitasking skills.
- Prior experience in tele calling or office administration is a plus.
- Ability to work independently and as part of a team.
**What We Offer**:
- Competitive salary and performance-based incentives.
- Friendly and supportive work environment.
- Opportunities for growth and development.
Pay: ₹6,000.00 - ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Work Location: In person
Expected Start Date: 01/07/2025
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