Customer Support Executive

4 days ago


Kolkata West Bengal, India BDV Private Limited Full time

We are looking for enthusiastic **Customer Support Executives** to join our **Survey Process Team**. The role involves conducting telephonic surveys in **Hindi and Bengali**, recording accurate responses, and ensuring a positive interaction with respondents.

**Key Responsibilities**:

- Make outbound calls to customers/respondents to conduct surveys in **Hindi and Bengali**.
- Collect and record accurate information during the survey process.
- Ensure clear communication and maintain a polite, professional tone.
- Follow the script provided for surveys while engaging respondents naturally.
- Achieve daily/weekly targets for survey completion.
- Provide feedback to the team leader regarding survey responses and challenges faced.
- Maintain confidentiality and accuracy of customer data.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹11,000.00 per month

**Benefits**:

- Health insurance

Work Location: Remote



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