Customer Inquiry Representative
2 days ago
**Job Title**: Client Enquiry Executive
**Location**: Fotome Studio, Harmu Housing Colony, Ranchi, Jharkhand
**Experience Required**: 0-2 Years (Freshers Welcome)
**Working Days**: Monday to Saturday
**About Us**:
**Fotome Studio** is Ranchi’s leading premium photography and cinematography studio, known for its creative storytelling and exceptional client service. We are looking for a smart and confident **Client Enquiry Executive** who can manage leads, handle inquiries, and convert potential clients into bookings.
**Key Responsibilities**:
- Provide accurate information about services, packages, availability, and pricing
- Follow up with leads and maintain regular communication
- Schedule consultations and coordinate with the photography and editing teams
- Maintain enquiry records and update CRM/excel sheets regularly
- Help clients with booking processes and address their concerns politely
- Assist the marketing team with client feedback collection and testimonials
**Requirements**:
- Excellent communication skills in **Hindi & English**:
- Confident and customer-friendly voice and tone
- Strong follow-up and persuasion skills
- Ability to understand client needs and suggest suitable services
- Prior experience in client handling, telecalling, or sales is a **plus**:
- Graduate/12th pass with good attitude and learning mindset
**What We Offer**:
- Fixed salary + attractive incentive on conversions
- Professional and supportive work environment
- Career growth into roles like Sales Manager or CRM Executive
- Opportunity to be part of premium events and wedding projects
Pay: ₹8,000.00 - ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
Schedule:
- Day shift
- Fixed shift
Work Location: In person
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