Call Center Executive

4 days ago

Belgaum, India NoeticMinds Consulting Full time

Experience: 0.6 - 1.0 year

**Responsibilities**:

- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.

**Salary**: ₹7,000.00 - ₹12,000.00 per month

**Benefits**:

- Flexible schedule
- Work from home

Schedule:

- Rotational shift

Supplemental Pay:

- Commission pay

Ability to commute/relocate:

- Belagavi, Belagavi - 590006, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

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