Customer Handling

6 days ago

Jaipur, India Reenaa's Fashion Full time

**Full-Time Customer Handling and Shipping Executive**

Work Schedule: Monday to Saturday (Sunday Off)

Location**:Nirman Nagar, Jaipur (On-site)**

**Responsibilities**:

- Provide exceptional customer service by handling inquiries, resolving issues and ensuring customer satisfaction throughout the shipping process.
- Coordinate and manage all aspects of shipping operations, including order processing, packaging, labeling, and documentation.
- Communicate effectively with customers, carriers, and logistics partners to coordinate shipping schedules and resolve any transportation-related issues.
- Monitor shipment statuses, track packages, and update customers on the progress of their orders.
- Address customer complaints or concerns promptly and professionally, striving to achieve a positive resolution.
- Maintain accurate records of shipping activities, including documentation, reports, and invoices.

**Requirements**:

- Previous experience in customer service or shipping operations is preferred.
- Strong communication skills, both verbal and written, with the ability to interact professionally and empathetically with customers.
- Attention to detail and organizational skills to ensure accurate order processing and documentation.
- Problem-solving abilities and the capacity to handle multiple tasks effectively in a fast-paced environment.

**Job Types**: Full-time, Regular / Permanent

Schedule:

- Day shift

**Speak with the employer**
+91 6377595101

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