
CRM Executive
9 hours ago
Key Responsibilities:
- Respond promptly to customer inquiries through various communication channels.
- Provide accurate information and resolve customer concerns or issues.
- Identify and maximize cross sales opportunities based on customer needs.
- Maintain a deep understanding of our products and services to assist customers effectively.
- Build and maintain strong customer relationships to ensure long-term loyalty.
- Collaborate with internal teams to address complex customer concerns.
- Keep detailed records of customer interactions and transactions.
Qualifications and Skills:
- Graduate in any field.
- Excellent communication skills in Hindi and English.
- Previous experience in customer service or sales is a plus.
- Customer-centric attitude with strong problem-solving skills.
- Ability to empathize and connect with customers.
- Proficiency in using communication tools and software.
**Salary**: Up to ₹25,000.00 per month
**Speak with the employer**
+91 8295980400
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