Customer Support Executive

4 days ago


Kengeri Satellite Town, India mother earth farmlands Full time

Customer Support Executive Duties:
Maintain excellent customer satisfaction and review support tickets for appropriate resolution

Provide customer support through phone and chat

Work with other departments to resolve customer issues in a timely manner

Serve as a point of contact for customer support and complaints

Proactively identify, investigate, and resolve recurring customer support issues

Maintain appropriate documentation and records of customer interactions

Maintain appropriate files regarding each customer interaction

Proactively gather and utilize customer feedback and suggestions

Review customer satisfaction reports to ensure customers are satisfied with the support they receive

Contribute to the development of future customer support processes

Communicate effectively with peers and managers

Communicate to customers during outbound phone calls

Verifies customer requests are accurate and consistent

Customer Support Executive Responsibilities:
Answer inbound customer calls

Handle renewals and cancellations

Provide account information and status

Provide workflow assistance

Manage all customer issues and requests

Develop and improve customer experience

Work with IT and Finance teams to resolve customer issues

Manage complaints

**Job Types**: Full-time, Fresher

**Salary**: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)
- Telugu (preferred)
- Tamil (preferred)
- Kannada (preferred)

**Speak with the employer**
+91 9980910852



  • Satellite, Ahmedabad, Gujarat, India NVD Technology Services Pvt Ltd Full time

    **Job Summary** This is a Customer Support executive role which will work with our sales department and services to our US customers. The executives will be working the night shift. **Responsibilities** - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts...

  • Store Manager

    2 weeks ago


    Kengeri Satellite Town, Karnataka, India Super Scholar Full time ₹ 4,00,000 - ₹ 5,00,000 per year

    Job Profile: Store Manager – Kitchenware Retail Store Location: Ahmedabad, Gujarat \ Industry: Retail – Kitchenware, Home Essentials Position Type: Full-time Reporting To: Area Manager / Regional Sales Manager Days: All days of the Week Timing: 10 am to 8:00 pm Role Overview: The Store Manager will be responsible for overseeing all aspects of retail...


  • Satellite, Ahmedabad, Gujarat, India Netclues Technologies Pvt. Ltd. Full time

    **Position Summary** As a Customer Support Executive, your primary role is to provide exceptional customer service and support to our valued clients. You will be the frontline representative of our company, tasked with resolving inquiries, addressing issues, and ensuring overall customer satisfaction. **Essential Job function**: - Communicate with...


  • New Town, Kolkata, West Bengal, India Raj Nandani Life Science Private Limited Full time

    **Post - Customer Support Executive** **Salary - up to 20k** **Contact - 7005432236** **#No_Target** **#Only_Day_Shift** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service...


  • Yelahanka New Town, Bengaluru, Karnataka, India Zeblaze Solutions Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    We are looking for a dedicated Customer Support Executive to join our team, focused exclusively on handling outgoing calls. The ideal candidate will be responsible for reaching out to customers, addressing their queries, providing accurate information, and ensuring a positive customer experience. This role requires excellent communication skills, patience,...


  • New Town, Kolkata, West Bengal, India Teleperformance Full time

    **WE ARE HIRING** **COMPANY : TELEPERFORMANCE** **CUSTOMER SUPPORT EXECUTIVE** **Qualities & Skills** Location : KOLKATA Shift : Rotational Shift, Night shift Benefits : Health Insurance, Provident Fund **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident...


  • Yelahanka New Town, Bengaluru, Karnataka, India Zeblaze Solutions Full time

    **Join Our Team as a Technical Support Executive - Voice Process (WZATCO Projectors)** Are you passionate about smart gadgets and love troubleshooting? WZATCO, a leader in cutting-edge LED projector technology, is searching for a talented Technical Support Executive to enhance our customer experience. If you're ready to make a difference in the world of LED...


  • Satellite, Ahmedabad, Gujarat, India BNBRUN SOLUTIONS LLP Full time

    **Note: Applications submitted through below link will be considered only.** **About Us**: BNB Run is a dynamic platform designed to streamline business operations, offering tools for vendor management, sales, HRMS, and more. We are looking for a dedicated Customer Support Representative who can deliver exceptional service to our users, helping them...


  • New Town, Kolkata, West Bengal, India IMB Digital Services Full time

    **We have an urgent opening for the position of Customer Care Executive !!** Location: Newtown, Kolkata, **Salary**: 8000 - 13,000 per month Office Shift: 9 AM - 6 PM Roles and Responsibilities: - Should attend inbound/outbound calls/contact new client and provide appropriate information about our service. - Develop strong customer relationships with...


  • Anand Niketan Satellite, India Travel Designer Group Full time

    Designation: Operations Executive - Ahmedabad Location : Ahmedabad Job Profile: The candidate will be responsible for checking reservations made into the hotels through the B2B portal The candidate will be responsible for reconfirmations of bookings with hotels across the globe Communicating with hotels for reservations made into the system Need to assist...