Dgm- Quality(Sqa+inprocess+customer)/female/ Hyd

**Roles and Responsibilities**

Hi,

Warm Greetings

We are looking for DGM- Quality for an reputed MNC Manufacturing(Light Engineering) Organisation based at Hyderabad

**I. Purpose of Position**

To oversee End to End quality assurance for specific product lines
To liaise with all the departments in the Plant to drive Customer centric culture leading to good CNPS scores and process robustness for sustainable results

**II. Key Responsibilities**:
Drive Quality Excellence in the supply Chain (from Suppliers to Customers)
Interact regularly with customers, marketing and service team to better understand their expectations and concerns
Conduct surveys and visits as well connect with call center to identify Voice of Customers and drive customer satisfaction.
Represent the voice of customer and drive the customer centricity within the entity
Provide support and involvement in new product development improvements through early involvement in product development process as per APQP for First time Right development (PMP)
Ensure quality of the product during manufacturing by driving process robustness & component robustness
Responsible for containment and corrective actions for all field and inhouse failures (FFR/MDR/NQC/surveillance). Conduct workshops and drive continuous improvements.
Drive prevention activities in plant to drive robust and sustainable processes
Drive the relevant quality programs and methodologies (8D, Lean 6 sigma, SPS, etc.) to ensure continuous improvement
Drive supplier development programs to enhance supplier competency and performance
Manage the Quality Management System of the entity
Responsible for Directive 32 implementation and follow up (Line audits)
SPOC for certification audits like CCC, UL, Global, Etc
Managing & monitoring the performance of each team members to ensure efficiency in process operations and meeting of individual & group targets.
Creating and sustaining an environment that fosters development opportunities and motivates high performance.

**IV. Measure of performance**

Product Performance at customer end (OQP)
Process performance (MDR / NQC)
Process robustness (RPN)
G8D/I2P Effectiveness
Quality clearance lead time
Making of effective Quality plans for process
Effective implementation of right measurement methodologies for all the existing, new processes
IMS compliance

**Qualifications - External**
- **Background and Skill**:

- BE/BTech in Mechanical / Electrical Engineering with Min 12 to 16 Years of experience in managing supplier, process and outgoing Quality Control in engineering/ manufacturing industry.
- Six sigma - Black Belt will be preferred
- Expert in 8D / A3, Problem solving methodologies
- GD&T, Inspection methodologies & Calibration
- PFMEA & Control plan
- Excellent communication, convincing & Presenting skills
- ISO 9001:2015, TS-16949 Internal Auditor
- Well versed with Quality Module of SAP
- Effective Team Management

Thanks & Regards

Thiru
- 9443843567
- Role:_Quality Manager / Supervisor
- Salary:_ 20,00,000 - 27,50,000 P.A.
- Industry:_Electrical Equipment
- Functional Area_Quality Assurance
- Role Category_Business Process Quality
- Employment Type:_Full Time, Permanent
- Key Skills
- Head-QALead
- QADGM-QA

Education
- UG:_B.Tech/B.E. in Any Specialization

**Company Profile**:
BVR People Consulting
- BVR people consulting committed to help Organisations to realise and develop their full potential in order to compete in the present day globalised and technology driven business environment. BVRPC invigorates the key components of organizations - ‘The People’ and ‘The Processes’. It is our endeavour to facilitate this process of ‘Rejuvenating Organisations’ through a variety of customised, innovative and practical solutions that bring about positive attitudinal shifts, while driving organisations to re-assess their true potential. These solutions are designed based on a thorough ‘Diagnosis’ and ‘Need Audit’ of the organisation. We work with our clients as partners and a team. Our solutions are tailored for each client's unique needs and business context, and are designed to ensure that clients get the best return on their investment.