Customer Service Representative/retail Sales

3 days ago

Pune Maharashtra, India The Bombay Store Full time

**Company Information -**

The Bombay Store enjoys a unique legacy as one of the oldest and most popular lifestyle

destinations with roots tracing from India’s freedom struggle. Incorporated with an idea to

promote Indian made products during the Swadeshi movement, the first store was founded by

some of the greatest patriots and business luminaries like Lokmanya Bal Gangadhar Tilak, Ratanji

Jamshedji Tata and frequented by Jawaharlal Nehru and Vijayalakshmi Pandit. The retail firm was

born in 1905 during India's freedom struggle and championed the Swadeshi Make in India cause.

It became the first retail organization to be listed on the Bombay Stock Exchange. Since then the

store is effortlessly preserving the rich India Heritage, offering a platform to next generation to

know and learn about their culture. As the store now caters to an audience with a contemporary

mindset, the brand was therefore rechristened in December 1995 as The Bombay Store. The

Bombay Store is the one-stop destination that comes to the customer's mind while looking for

lifestyle products. Our mission is to give our customers an experience to Discover a New India

through our innovative range of products reflective of a blend of contemporary and traditional

Indian Culture. The Bombay Store offers quintessentially ethnic designs weaved across its major

categories like Artefacts, Home Décor, Fashion Accessories, and Wellness. A store highly

recommended by the Travelers’ guide “Lonely Planet” and being rated as one of the best

shopping destination in Mumbai by Trip Advisor. We have also been awarded Trip Advisor 2013,

2014 & 2015 “Certificate of Excellence”. With more than 30,000 sq ft of shopping bliss and

artistically-lit interiors, The Bombay Store operates out of 19 outlets in the high streets and malls

of major cities - with its flagship store at Sir. P.M. Road in Mumbai We aim to be a museum of the

country, retailing a piece of India. The opportunities are countless and road -- endless..

**Job Title
- Customer Sales - Executive**

**Role and Responsibility -**

Driving sales at the store level.
- Coaching sales team to ensure growth and profitability.
- Working on daily sales report, cash & card report, petty cash reports.
- Monitoring all aspects of inventory and cash management.
- Ensuring high levels of customer satisfaction through excellent service. Overall handling customer interaction & complaints.
- Proactively use all management information tools available to analyse performance and respond to trends with appropriate action

**Required Experience, Skills and Qualifications**
excellent communication English and Hindi
Strong in sales, up selling and cross selling
Presentable, Willing to learn, Computer Knowledge

Pay: From ₹15,000.00 per month

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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