Global Network Operation

Job ID: 28177

Location: Chennai, IN

Area of interest: Technology

Job type: Regular Employee

Work style: Office Working

Opening date: 7 May 2025

**Job Summary**
- SME level technical experience to install and operate VMware NSX-T, VMware DFW, NGINX, FortiGate. Expertise on Data centre technologies including VxLAN, BGP, L2VPN, packet analysis etc.
- Situation Management - Network related major incidents and Critical Migrations.
- Manage High Critical Incident calls that involve complex multi-component, multi-platform issues together with peer Infrastructure teams like OS Platforms, Middleware, DB, and Application support
- Ensure end-to-end root cause analysis and regular reporting for production issues is carried out in a way that meets business and technology requirements
- Recommend and manage relevant end-to-end service improvement initiatives to address risk mitigation and service stability.
- Ensure accurate and regularly updated information related to network physical inventory, logical inventory, network diagram, network traffic flow, technical troubleshooting documents and operational process documents.
- Demonstrates continuous effort for identifying problematic areas and providing permanent fixes.
- Communicating and interacting with clients for providing expert advice.
- Assist in implementing Global Projects, owning the processes and documentation as required by individual Projects.
- Provide technical direction for systems migration and integration.
- Meeting and exceeding defined service level metrics on timeliness and accuracy.
- Work as a global team to manage the operations of multiple customers with multiple shift operations.
- Contribute to the development of short
- and long-term strategic network improvement goals.

**Key Responsibilities**

**Key stakeholders**
- Network services colleagues, T&A group services, ITSM group, PSS and other business users

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Serve as a Director of the Board
- Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

**Other Responsibilities**
- Embed Here for good and Group’s brand and values in team
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
- Multiple functions (double hats)

**Skills and Experience**
- VMware NSX-T
- Aruba ClearPass
- ACI DC Infrastructure - Cisco ACI Platform
- Switching / Routing (WAN & LAN) - Cisco and Juniper
- Security Platforms - Juniper SRX, Cisco ASA Firewalls, VPN Gateways
- Load balancer technologies
- IP Services like DNS, DHCP, IPAM, AAA Platforms, Infoblox platform

**Qualifications**
- Masters / Graduate degree in a technical discipline with good professional certifications.
- Around 10 to 15 years of in-depth, hands-on working knowledge in Network WAN/LAN with Security technology and Operational experience in a ISP environment - with BFSI industry or in a RIM profile handling large enterprise Banking and Financial Services Industry experience.
- Proven ability to manage diverse stakeholder expectations.
- SME level technical & analytical skills, with experience in root cause analysis and network performance tuning is necessary.
- Excellent oral/written communication skills for articulating thoughts clearly with stakeholders ranging from engineers to senior business management
- Industry certifications - CCIE level knowledge is necessary (CCIE certified preferred). CCNP Equivalent is Mandatory.

**About Standard Chartered**
- We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.- Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how