Customer Support Executive

Hello,

Greetings of the day

Shree Additives Pharma & Food Pvt Ltd is hiring for,

**Position**:

- Customer Support Executive

**Location**:

- Santej, Gujarat

**Experience**:

- 1 to 2 years

**Education**:

- Bachelor's degree

**Role & Responsibility:

- **

1] Able to make Quotation, Performa Invoice, Sales order in SAP

2] Follow-up for new leads and track until not crack the business

3] Overseeing customer services process

4] Co-ordinate with customer, sales person and internal department

5] Effective communication with customer by mail and verbally

6] Resolving customer complains brought to your attention.

7] Able to make MIS reports

8] Conducting customer survey and update the feedback

**Skill:

- **
- Excellent interpersonal and written & oral communication skill
- Must be have bachelor degree or done Master
- Knowledge of CRM system.
- Computer skill
- Minimum 2 year experience for customer service

Schedule:

- Day shift

Work Location: In person