Client Servicing Executive

7 days ago

Mumbai, India Sona Papers Private Limited Full time

About the company: The inception of Sona Papers was just a step towards a story that would need infinite pages to write. Refining the invention that gave birth to art, we strove to provide premium paper range to merge with diverse creative needs. Conceived in 1966, our vision has been to be at the forefront of a revolution that dipped with ideas and imagination. As a merchant of premium fine papers, we retain the title of pioneers in the industry. Today, our association with world's leading premium printing and packaging paper mills instills in us a sense of pride. We are the sole distributors of world's finest brands of luxury papers in the Indian and overseas market. Over the years, we have enriched our product portfolio. At present, it includes premium quality printing papers, premium stationery paper, premium carry bag paper, 100% recycled papers, perfume packaging paper, calendar printing paper, hang tags paper, wedding card paper, embossed invitation paper, and other packaging paper sheets. Our association with Gruppo Cordenons premium fine papers from Italy, Arjowiggins creative fine papers from France, Lenzing 100% recycled papers from Austria, Mont Blanc high bulk fine papers from Hansol, Korea, Munken Design Range from Arctic Paper SA, Sweden & Won Bang grey dry board from Korea, adds to our diversity. Our client list consists of almost every industry, ranging from Fortune 500 companies to SMEs.

With headquarters in New Delhi, we are present in major metro like Mumbai, Chennai, Kolkata, Bengaluru, Hyderabad, Ahmedabad, Pune, Surat, Kochi, Chandigarh, Jaipur, Siliguri, Indore & Bhopal. We also have our operations in Dubai, Oman, Bahrain, Qatar, Pakistan, Sri Lanka, Bangladesh & Nepal.

MAIN DUTIES AND RESPONSIBILITIES

Female Client Servicing Executive Job Responsibilities:
1. Order confirmation from Clients

2. Payment follow ups from client side

3. Coordination with HO personals related to branch requirements

4. Handling of retail customers as well existing customers

5. Dispatch monitoring

6. Providing service support to clients and resolving their issues/ concerns to attain a high degree of customer satisfaction and enhance retention.

Eligibility Criteria for Client Servicing Executive:

- a. Qualification: Any graduate / MBA

b. Work Experience: Preferable 1+ year

c. Good English communication skills

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9871711335

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