Delivery Executive

2 days ago

Mumbai Maharashtra, India Synergetics IT Services Full time

Join our dynamic team and be part of a company that values innovation, collaboration, and growth. At our company, we believe in empowering our employees to reach their full potential through continuous learning and professional development. We offer a supportive work environment where your ideas are valued, and your contributions make a real impact. Whether you're just starting your career or looking to take the next step, we provide opportunities across various disciplines. Join us to work on exciting projects, embrace new challenges, and grow with us. Discover your future with us today

**We’re Hiring: Delivery Executive**:
**Location**:Mumbai | **Job Type**: Hybrid Mode

Are you passionate about delivering on time and ensuring customer satisfaction? Join our dynamic logistics team as a **Delivery Executive** and be the face of our brand

Training Delivery and Batch Management
- Planning, Organizing, and Executing Technology Delivery Programs
- Capturing Screenshots of the session
- Sending the feedback link to participants
- Ensuring the timely provision of learning resources like cloud passes and MOCs
- Follow up on curriculum delivery daily
- Ensuring the timely execution of assessments in deliveries
- Ensuring timely completion and quality verification of Content development assignments

Pre-sales- Taking handover from sales about batch requirements
- Connecting with the customer for SPOC responsibilities
- Preparing and sharing Batch intimation details with the Faculty before the session

Post-training activity management- Creating SLA report - GPA
- Assessment Correction
- Technical query support

Reporting- Creating reports on delivery SLA, Competency, and Delivery for AVP Delivery and AVP Technology

Project Management - Assessments, Projectized Deliveries- Finalize the delivery plan with all required details
- Finalize the tracking sheet with all required details
- Tracking the execution of the project
- Ensuring timely report creation and submission for the project
- Daily update on curriculum delivered
- Ensuring timely assessment execution
- Tracking report with weekly graph of all participant marks
- Escalation of issues or concerns from the Consultant to Sales and Delivery - Asst. Manager Operations
- Updating the Consultant about the discussed and agreed-upon changes
- Communicate with the client for clarification
- Weekly Review with AVP Delivery

Competency Management- Understanding the technology plan from AVP Technology
- Planning and Monitoring competency execution
- Ensuring the timely delivery of artefacts for competency
- Coordination between PH/TL and the consultant for evaluations
- Competency release management
- Creating and submitting Competency Reports

Induction Management- Understanding the induction plan from the Practice Head
- Planning and Monitoring induction execution
- Ensuring the timely delivery of artefacts for inductees
- Coordination between PH/TL and the inductee for evaluations
- Creating and submitting Induction Reports

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