Telecaller

3 days ago

Fraser Road Area Patna Bihar, India Aakash Institute Full time

**Roles and Responsibilities**
- Ensuring process adherence related to admissions from point of enquiry to closing of admissions.
- Communicating with parents and students, receiving inbound calls and making outbound calls to potential customers and following up on leads.
- Understanding parent/ student needs and identifying admission opportunities.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Graduates in any stream (1-3 years of experience), freshers may also apply.
- Previous experience in an outbound call centre or a related sales position in the education sector preferred.
- Proficiency in Microsoft Office and CRM software.
- Excellent communication skills in English, Hind.
- Excellent phone and cold calling skills.
- Must be open to work on weekends as Saturday and Sunday will be working days, a particular day in the weekdays will be fixed as week off day.

**Education**:

- Bachelor's (preferred)

**Experience**:

- telesales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Application Deadline: 16/09/2024

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