Customer Service Executive

1 week ago

Gurugram Haryana, India AK Global Management Services Full time

**Department**: Customer Support
**Location**: Sector 49, Gurgaon
**Employment Type**: Full-Time

**Job Summary**:
**Key Responsibilities**:

- Handle and resolve customer complaints, providing appropriate solutions and alternatives.
- Maintain a deep understanding of company products and services to offer accurate information.
- Follow up with customers to ensure their issues are resolved and they are satisfied with the service.
- Maintain records of customer interactions, transactions, feedback, and complaints.
- Collaborate with internal teams to escalate and resolve complex issues.
- Achieve customer satisfaction and service quality targets.
- Identify and suggest improvements to enhance the customer experience.

**Requirements**:

- Any Graduation fresher can apply
- Minimum 6 months years of experience in customer support or a related field.
- Excellent verbal and written communication skills.
- Ability to remain calm and empathetic while dealing with difficult customers.
- Strong problem-solving skills and attention to detail.
- Familiarity with CRM systems and practices.
- Proficient in MS Office and basic computer skills.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- Customer service: 1 year (preferred)
- Telecommunication: 1 year (preferred)

**Language**:

- English (required)

**Location**:

- Gurgaon, Haryana (required)

Work Location: In person

  • Customer Service Associate

    6 hours ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 30k-37k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time,...

  • Customer Service Associate

    1 week ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...

  • Customer Service Associate

    4 days ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Fresher and experience both can apply International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Representative

    1 week ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Associate

    2 weeks ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Document cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers.** - Resolve customer complaints in a timely and professional manner - Monitor customer feedback and provide recommendations for improvement - Follow Quality Assurance & compliance guidelines. - Location: Gurgaon -...

  • Customer Service Executive

    4 days ago

    Gurugram, Haryana, India IPA Indus Parking Services Full time

    **Indus Parking Services (IPS)** is an emerging parking enforcement company headquartered in Gurugram, India. Our team consists of highly focused and motivated professionals with extensive expertise in parking management. We specialise in preventing unauthorised parking across commercial properties, residential complexes, and other locations. **Indus Parking...

  • Customer Service Executive

    6 hours ago

    Gurugram, Haryana, India IPA Indus Parking Services Full time

    **Indus Parking Services (IPS)** is an emerging parking enforcement company headquartered in Gurugram, India. Our team consists of highly focused and motivated professionals with extensive expertise in parking management. We specialise in preventing unauthorised parking across commercial properties, residential complexes, and other locations. **Indus Parking...

  • Customer Support Executive

    2 weeks ago

    Gurugram, Haryana, India Cubnet Service Full time

    JOB DETAILS **Post: Customer Support Associate** - Location: Gurgaon - Shift timings: Rotational Shifts(includes night shift too) - Working Days: 05 Days (Rotational) - Weekly Offs: 02 Days (Rotational) PERKS & BENEFITS - Incentives: Performance Based - PF & Medical Benefits - Both Side Cab Service ELIGIBILITY CRITERIA - Bachelor’s degree in any field -...

  • Customer Support Executive

    4 days ago

    Gurugram, Haryana, India Cubnet Service Full time

    Reaching you out for the position Document cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers. - Resolve customer complaints in a timely and professional manner - Monitor customer feedback and provide recommendations for improvement - Follow Quality Assurance & compliance...

  • Customer Service Executive

    2 days ago

    Gurugram, Haryana, India Riddhi Siddhi Career Point Full time

    **Job Summary**: The Customer Service Executive **Duties/Responsibilities**: - Handle Customer's Inbound And Outbound Calls. - Solving Queries, Telling Them About Products / Offers / Services - Handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience. **Skills**: - Customer service -...