System Administrator 2-it

AMS (Application Management Services) team is a group of highly motivated and dedicated people from some of the best universities and clinical trials industry who provide 24/7 support to the production customer systems in a DevOps model. We value intangibles like initiative, creativity and innovation. AMS engineers work with cutting-edge technologies and interact seamlessly with our internal cross-functional teams like product engineering, industry-expert SMEs of product management, product strategy and customer support team.

**Requirements**:

- Hands-on experience in Automation scripting knowledge (Chef, Perl, Python, and Unix Shell Scripting etc.) is highly preferred - with the mindset of building automated processes wherever possible as part of the system
- Prior experience working in DevOps model
- Working knowledge with IaaC tools like Dockers, Kubernetes, Terraform and Ansible will be a plus
- Hands-on experience on Weblogic, IIS, OBIEE, OEM are fundamental for the role
- Good Knowledge of Unix / Linux OS including managing/monitoring various processes, the overall health of OS / File systems etc.
- Good knowledge of Windows Server OS and its functions including managing IIS, registry, various services etc.
- Good knowledge of Windows Server OS and Linux OS patching best practices and SCCM
- Hands-on experience in all both Windows and Linux OS
- Hands-on experience and proficiency in knowledge of SQL, Oracle Database is desirable
- Awareness and knowledge of various tools, open-source technologies, and cloud services
- Awareness of critical concepts in DevOps and Agile principles with Familiarity with deployment automation tools such as Chef, Ansible etc.
- Awareness of principles and hands-on experience on CI/CD and tools like GIT, Jenkins is important
- Incidence management and root cause analysis
- Some preferred Certification(s):

- CCNA(Cisco Certified Network Associate Routing & Switching)
- MCSE (Microsoft Certified Solutions Expert)
- RHCE (Red Hat Certified Engineer)
- RHCSA (Red Hat Certified System Administrator)
- OEL (Oracle Linux Certification), LPI Certification Programs
- CISP (Certified Information Security Professional)
- ITIL (Information Technology Infrastructure Library)
- Lean Six SIGMA certification
- Cloud provider certifications of OCI (preferred)
- The ability to work any of the three shifts 24*7 (Including Night Shift) to meet the business need is required to support production systems operations is critical
- Should have worked on any ticketing tools (Remedy, CX)

**Qualifications**:

- BS/MS in Engineering/Computer Science or equivalent.
- Total **6-8 years of experience**in IT Operations & Application Support
- Experience in automation scripting knowledge (Perl, Python, and Unix Shell Scripting etc.) is a great advantage
- Passion for solving complex problems actively that delights the customers
- Possess good organizational and communication skills with a “Can Do” attitude
- Ability to handle multiple tasks in parallel, proactive, self-motivated, detail-oriented and organized
- Strong & excellent verbal and written communication skills and ability to dive in and learn complex systems
- The ability to adapt to a fast-paced, changing environment and to provide technical skills support to the team with high collaboration is key

Career Level - IC2

AMS (Application Management Services) team is a group of highly motivated and dedicated people from some of the best universities and clinical trials industry who provide 24/7 support to the production customer systems in a DevOps model. We value intangibles like initiative, creativity and innovation. AMS engineers work with cutting-edge technologies and interact seamlessly with our internal cross-functional teams like product engineering, industry-expert SMEs of product management, product strategy and customer support team.

**Requirements**:

- Hands-on experience in Automation scripting knowledge (Chef, Perl, Python, and Unix Shell Scripting etc.) is highly preferred - with the mindset of building automated processes wherever possible as part of the system
- Prior experience working in DevOps model
- Working knowledge with IaaC tools like Dockers, Kubernetes, Terraform and Ansible will be a plus
- Hands-on experience on Weblogic, IIS, OBIEE, OEM are fundamental for the role
- Good Knowledge of Unix / Linux OS including managing/monitoring various processes, the overall health of OS / File systems etc.
- Good knowledge of Windows Server OS and its functions including managing IIS, registry, various services etc.
- Good knowledge of Windows Server OS and Linux OS patching best practices and SCCM
- Hands-on experience in all both Windows and Linux OS
- Hands-on experience and proficiency in knowledge of SQL, Oracle Database is desirable
- Awareness and knowledge of various tools, open-source technologies, and cloud services
- Awareness of critical concepts in DevOps and Agile principles with Familiarity with deployment automat