
IT Support Technician
1 week ago
**Job Title: IT Support Technician**
**Location**: Mumbai
**Department**: IT
**Job Type**: Full-Time
**Job Summary**:
**Key Responsibilities**:
- Install, configure, and maintain desktop/laptop computers, printers, scanners, and other peripherals.
- Troubleshoot hardware, software, and network-related issues to resolution.
- Install, configure, and maintain **CCTV systems**, including IP cameras, NVRs/DVRs, and monitoring setups.
- Manage user accounts, permissions, and access in Active Directory and other systems.
- Maintain asset inventory of IT and surveillance equipment.
- Perform routine system backups and ensure data protection practices.
- Document support requests, resolutions, and standard procedures.
- Coordinate with vendors and service providers when required.
- Ensure compliance with IT security policies and support audits as needed.
**Qualifications**:
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 1-3 years of experience in IT support, including exposure to **server** environments and **CCTV systems**.
- Proficient in Windows OS, Microsoft Office 365, and basic networking (TCP/IP, DNS, DHCP).
- Hands-on experience with server setup and maintenance.
- Knowledge of CCTV installation, configuration, and troubleshooting.
- Familiarity with remote support tools and ticketing systems.
- Strong analytical and problem-solving abilities.
- Good interpersonal and communication skills.
- Ability to prioritize tasks and work independently or as part of a team.
**Preferred Skills (Optional)**:
- Certifications such as CompTIA A+, Network+, or Microsoft certifications.
- Experience with firewall, routers, and switches.
- Basic knowledge of Linux server environments.
- Familiarity with ITIL framework and documentation best practices.
**Working Conditions**:
- May require occasional after-hours work for maintenance or emergency support.
- Physical ability to lift, move, and install IT and CCTV equipment.
**Immeidate Joiners will be given preference**
Pay: ₹30,000.00 - ₹50,000.00 per month
Shift:
- Day shift
- Morning shift
Work Days:
- Weekend availability
Work Location: In person
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