Customer Service Representative

2 days ago


Raipur, India Cubelelo Full time

**Provide the highest level of customer service, exhibiting the company’s values to each customer.**
- **Accurately process customer transactions such as orders, or returns with a strong focus on service excellence and customer satisfaction.**
- **Address customer concerns, queries, issues, complaints, product information requests, cancellation of orders, etc.**
- **Strong customer-facing and communication skills to ascertain sophisticated interaction and ensure closure of all presented issues.**
- **Follow up with customers to ensure ongoing customer satisfaction and to resolve any customer concerns that may arise.**
- **Provide information regarding the availability of in-stock and out of stock items to customers.**
- **Constantly demonstrate a positive attitude by interacting effectively and maintaining professional manners through verbal or written form.**
- **Maintaining data and updating accurate records of customer service interactions.**
- **Regular attendance at work is an essential part of the job.**

**Salary**: ₹200,000.00 - ₹300,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Sunder Nagar, Raipur - 492013, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you available to join immediately?

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

**Speak with the employer**
+91 9653161334



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