Customer Service Representative
2 days ago
**Provide the highest level of customer service, exhibiting the company’s values to each customer.**
- **Accurately process customer transactions such as orders, or returns with a strong focus on service excellence and customer satisfaction.**
- **Address customer concerns, queries, issues, complaints, product information requests, cancellation of orders, etc.**
- **Strong customer-facing and communication skills to ascertain sophisticated interaction and ensure closure of all presented issues.**
- **Follow up with customers to ensure ongoing customer satisfaction and to resolve any customer concerns that may arise.**
- **Provide information regarding the availability of in-stock and out of stock items to customers.**
- **Constantly demonstrate a positive attitude by interacting effectively and maintaining professional manners through verbal or written form.**
- **Maintaining data and updating accurate records of customer service interactions.**
- **Regular attendance at work is an essential part of the job.**
**Salary**: ₹200,000.00 - ₹300,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Sunder Nagar, Raipur - 492013, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you available to join immediately?
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
**Speak with the employer**
+91 9653161334
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