Freshers for International Bpo/kpo
1 week ago
Panchkula location.
**Responsibilities**:
- Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated
**Salary**: ₹18,276.02 - ₹27,028.57 per month
Schedule:
- Rotational shift
Ability to commute/relocate:
- Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (required)
**Language**:
- Fluent English (required)
**Speak with the employer**
+91 9999999999
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