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Sales Executive

3 weeks ago

Bandra West Mumbai Maharashtra, India MK Jewels Pvt Ltd Full time

Sales Executive in the Gold and Diamond Jewellery Industry

**Position**: Sales Executive - Gold & Diamond Jewellery

**Location**: Mumbai, Bandra

**Department**:Retail Sales

**Reports to**: Store Manager/Sales Manager

The Sales Executive will be responsible for providing excellent customer service, showcasing product knowledge, and achieving sales targets by promoting gold and diamond jewellery. This role demands a strong understanding of jewellery trends, customer preferences, and a high level of professionalism.

**Key Responsibilities**:
Greet and assist customers in a courteous and professional manner.

Understand customer needs and recommend suitable gold/diamond jewellery products.

Explain product features, pricing, quality, and making charges.

Build customer relationships to encourage repeat business and referrals.

Achieve daily, weekly, and monthly sales targets.

Handle customer queries and resolve concerns promptly.

Ensure high levels of customer satisfaction through excellent sales service.

Maintain product displays, cleanliness, and visual merchandising standards.

Manage billing and ensure accurate invoicing.

Keep updated with product knowledge, new launches, and industry trends.

Collaborate with inventory and stock teams for stock availability and replenishment.

Follow all company policies related to security, handling of gold/diamonds, and cash.

**Key Requirements**:
**Education**: Minimum HSC/Graduate

**Experience**:1-3 years in retail sales, preferably in the jewellery or luxury segment.

**Skills**:
Strong communication and interpersonal skills

Sales and negotiation ability

Customer-oriented attitude

Basic knowledge of gold/diamond certification and standards

**Language proficiency**: English, Hindi, and Marathi

**Working Hours**: Retail shift timings 11:00am to 09:00pm

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement

Compensation Package:

- Yearly bonus

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person

Expected Start Date: 01/05/2025