Customer Service Representative

2 days ago


Malad Mumbai Maharashtra, India Galaxy Jobs Full time

Job Title: International Chat - Non-voice process
Shift - Rotational - 5 Days Working
Immediate JoinerLocation: 3rd, New Link Rd, Malad, Rajan Pada, Mindspace, Malad West, Mumbai, Maharashtra 400064Work from OfficeEducation: Undergraduate with minimum 12 Months experience or Graduate Fresher are eligible.
(Except BTech, BSC & B.E fresher).Language preferred : Fluent in EnglishRole Description: A CSA in this role responds to customer queries and provide resolution, support and assistance to the customers. The Agent will play an integral role in improving the customer experience by providing fast, friendly and effective service with accurate and personal solutions to customer enquiries

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹34,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person



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