
Customer Service Officer
2 days ago
**Responsibilities**:
- Facilitates the onboarding of new customers.
- Prepare SBO’s/PI’s/ on the request of the sales team, while assisting when it comes to inquires such as incoming stock and inventory in addition to assisting with Tendering.
- Validates and executes orders in accordance SOP’s and timelines while working closely with logistics.
- Coordinate with finance regarding customers credit limits, payment terms and receivables from customers.
- Examining the incoming stock to plan the outgoing orders respectively along with procurement.
- Escalate issues or stoppages that occur during the order or shipment process.
- Identify and highlight complications and obstacles in the ERP system or Processes for review and streamlining.
- Ensures the ERP system is updated of all necessary documents and customer records accurately.
- Prepare ad hoc reports when necessary.
- Plan and oversee orders, while keeping up-to-date regarding customs and customer requirements.
- Supervise region specific orders as designated by team lead.
- India Imports and exports along with Tenders
**Salary**: ₹25,000.00 - ₹40,000.00 per month
**Benefits**:
- Internet reimbursement
Schedule:
- Day shift
Application Question(s):
- Do you have experience of tendering ?
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 3 years (required)
**Language**:
- English (required)
Ability to Commute:
- Wagle Estate, Thane, Maharashtra (required)
Work Location: In person
**Speak with the employer**
+91 9099245676
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