Customer Service Officer

2 days ago

Wagle Estate Thane Maharashtra, India Ace Consultants Full time

**Responsibilities**:

- Facilitates the onboarding of new customers.
- Prepare SBO’s/PI’s/ on the request of the sales team, while assisting when it comes to inquires such as incoming stock and inventory in addition to assisting with Tendering.
- Validates and executes orders in accordance SOP’s and timelines while working closely with logistics.
- Coordinate with finance regarding customers credit limits, payment terms and receivables from customers.
- Examining the incoming stock to plan the outgoing orders respectively along with procurement.
- Escalate issues or stoppages that occur during the order or shipment process.
- Identify and highlight complications and obstacles in the ERP system or Processes for review and streamlining.
- Ensures the ERP system is updated of all necessary documents and customer records accurately.
- Prepare ad hoc reports when necessary.
- Plan and oversee orders, while keeping up-to-date regarding customs and customer requirements.
- Supervise region specific orders as designated by team lead.
- India Imports and exports along with Tenders

**Salary**: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Internet reimbursement

Schedule:

- Day shift

Application Question(s):

- Do you have experience of tendering ?

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 3 years (required)

**Language**:

- English (required)

Ability to Commute:

- Wagle Estate, Thane, Maharashtra (required)

Work Location: In person

**Speak with the employer**
+91 9099245676

  • Customer Service Officer

    4 days ago

    Wagle Estate, Thane, Maharashtra, India Orange Hr Full time

    Mumbai Thane Banking Payroll Customer Service Voice Process + Upselling - Hiring for Assistant Manager [Deputy Manager] - Need minimum 6 months to 2 years of BPO customer service experience. - Key requirement 1) To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction. 2)...

  • Customer Service Officer

    2 days ago

    Wagle Estate, Thane, Maharashtra, India VIBGYOR MANAGEMENT CONSULTANT Full time

    Process: Vodafone retention Shift : 9am - 9 pm Week off : 1 rotational HSC + 1yr experience / Grad + 6 mnths experience Salary Marathi: - Basic : 17,000 in-hand 1.5k attendance bonus 1.5k language bonus Gujarati: - Basic : 19,000 in-hand 2k attendance bonus 2k language bonus Age limit : 35 ROI : Amcat / Hr / Ops / Client Quality: Versant...

  • Customer Service Executive

    4 days ago

    Wagle Estate, Thane, Maharashtra, India Vi Logistics Solutions Private Limited Full time

    Job Profile: Customer Service Executive - Logistics Location : [Whagle Industrial Estate, Thane (West), Maharashtra, India] Employment Type Full-time Job Summary Key Responsibilities - **Client Interaction**: Handle inbound and outbound communication with customers regarding shipment status, delivery timelines, and service queries. - **Order...

  • Customer Service Advisor

    2 weeks ago

    Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full time

    We are hiring Customer **Service Advisor **for International Blended Process **Key Responsibilities**: - Handle inbound calls of customer inquiries effectively and professionally. - Provide timely resolutions to customer issues and complaints. - Maintain detailed records of customer interactions in the CRM system. - Stay updated on product knowledge and...

  • Inbound Customer Service Representative

    2 weeks ago

    Wagle Estate, Thane, Maharashtra, India NETSTAR INFOTECH Full time

    **WORK FROM OFFICE** Inbound Customer Service Location - **Thane** MIN HSC Passed **Good Communication Skills are Required** Fresher / Experience Both Can Apply **Salary - 14k upto 17k Net + Incentives** Rotational Shift and Weekoff Shift Timing - Morning - 7 am to 4 pm / 8 am to 5 pm Afternoon - 12 pm to 9 pm / 7 pm to 10 pm **WORK FROM OFFICE** **Job...

  • Frontline Customer Service

    1 week ago

    Wagle Estate, Thane, Maharashtra, India Enrolsy Full time

    **Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...

  • Customer Service Representative

    4 days ago

    Wagle Estate, Thane, Maharashtra, India place8 Full time ₹ 3,50,000 - ₹ 5,00,000 per year

    Location: ThaneShift : Day ShiftCompany: – India's No.1 Matchmaking & Matrimony PlatformAbout is the world's largest and most trusted matchmaking platform, serving millions of members worldwide. We specialize in offering premium services to VIP, NRI, and High Net Worth Individuals (HNI) clients, ensuring they receive personalized and world-class support....

  • Customer Service Executive

    6 days ago

    Wagle Estate, Thane, Maharashtra, India scymes services pvt limited Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

  • Customer Service Outbound

    2 days ago

    Wagle Estate, Thane, Maharashtra, India Shaadi.Com Full time

    **Location**: Thane **Shift**: Day Shift **Job Summary** **Key Responsibilities** - Handle customer concerns with **utmost professionalism, discretion, and empathy**. - Provide **personalized resolutions**, ensuring complete ownership until closure. - Document every interaction accurately in **CRM/ticketing systems**. - Maintain **high service levels...

  • Customer Service Advisor

    4 days ago

    Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    We are looking for motivated Customer Service Advisors to join our team. You will be responsible for handling incoming calls, emails and webchats while delivering exceptional customer service. This is a Work from Home opportunity for Mumbai Based candidates.Key ResponsibilitiesHandle inbound voice, emails and chat interactions with professionalism.Resolve...