Front Office Supervisor

9 hours ago


Panaji, India PARK PRIME GOA Full time

Oversee the daily operations of the front desk during your assigned shifts.
- Ensure that the front office team is well-prepared, adequately staffed, and meeting service standards.
- Assist in managing guest check-ins, check-outs, and inquiries
- Provide exceptional customer service to guests and assist with resolving any guest issues or special requests.
- Handle guest complaints or concerns, aiming for prompt and satisfactory resolutions.
- Coordinate with other hotel departments to fulfill guest needs
- Supervise and assist front desk staff, including receptionists and concierge, during your shifts.
- Conduct shift briefings and debriefings to ensure smooth transitions between shifts.
- Maintain a professional and welcoming atmosphere at the front desk.
- Monitor and ensure the accuracy of billing and payment collection processes.
- Handle cash and credit card transactions according to hotel policies.
- Assist in reconciling the cash register at the end of each shift
- Assist in training and mentoring front desk staff to improve their skills and knowledge.
- Provide ongoing coaching and feedback to team members.
- Assist in scheduling and staff management as needed
- Bachelor's degree in Hotel Management or a related field (preferred).
- Previous experience in a front office role with supervisory responsibilities.
- Strong interpersonal and communication skills.
- Proficiency in hotel management software preferably IDS.
- Exceptional customer service orientation.
- Problem-solving and conflict resolution abilities.
- Ability to work flexible shifts, including nights, weekends, and holidays

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



  • Panaji, India 91HR Full time

    **Customer Service**: Ensuring that all clients receive exceptional service from the moment they enter the salon until they leave. This includes greeting customers, answering inquiries, and handling complaints or concerns in a professional and courteous manner. - **Appointment Scheduling**: Overseeing the scheduling of client appointments to optimize the...


  • Panaji, India QWEEN NETWORK LLP Full time

    Job Description for Front Office Associate Front Office Assistant Responsibilities: - Reporting to management and performing administrative duties. - Answering telephone calls, as well as screening and forwarding calls. - Scheduling and confirming appointments, meetings, and events. - Welcoming and assisting visitors in a friendly and professional manner. -...


  • Panaji, India Revankar & Company Full time

    1. Responsible for handling front desk work. 2. Perform other reasonable job duties as requested by Supervisors. - Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. - Engage guests in conversation regarding their stay, property services, and area attractions/offerings. 3....


  • Panaji, India Revankar & Company Full time

    1. Responsible for handling front desk work. 2. Perform other reasonable job duties as requested by Supervisors. - Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. - Engage guests in conversation regarding their stay, property services, and area attractions/offerings. 3....


  • Panaji, India GHD Infra Developers Pvt. Ltd. Full time

    We are looking for a receptionist to manage the front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a receptionist, you will be the first point of contact for the company. Duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will...


  • Panaji, India 91HR Full time

    **Responsibilities** - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests - Answer questions and address complaints - Answer all incoming calls and redirect them or keep messages - Receive letters, packages etc. and distribute them - Prepare outgoing mail by drafting correspondence, securing...


  • Panaji, GA, IN Turtle Gaming & Entertainment Pvt. Ltd. Full time

    Front Office Associate Executive The Front Office Associate Executive will play a key role in delivering outstanding customer service to guests and focuses on ensuring smooth front desk operations Key Responsibilities Maintain the cleanliness and organization of the front desk area Welcome guests warmly ensuring exceptional customer service throughout their...


  • Panaji, GA, IN Kish Hospitality Consultant Full time

    Kish Hospitality Consultant is currently hiring for the position of Front Office Assistant for Luxury Boutique Resort in Old Goa Responsibilities 1 Assist the Front Office Supervisor in managing all front desk operations 2 Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area 3 Handle guest...


  • Panaji, India De Mandarin Full time

    They are responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities. **Requirements and skills** - Proven experience as front desk representative, agent or relevant position - Familiarity with office...


  • Panaji, India THE CROWN GOA- PANJIM (VISION DEMPO HOSPITALITY PVT. LTD.) Full time

    Looking for Job Trainee in Front Office Department. - Education Qualification : Diploma in Hotel Management **Job Type**: Contractual / Temporary Contract length: 6 months Pay: ₹10,000.00 - ₹11,000.00 per month **Benefits**: - Food provided Work Location: In person