Chat Process(1-night

1 day ago

Delhi Delhi, India INTERNATIONAL SCHOOLING Full time

**Age not more than 30 years**

**Looking for Immediate Joiner - Male/Female**

**Current location should be Delhi NCR only with Excellent Communication Skills and typing speed**

Chat Process typically involves interacting with customers or clients through chat platforms to address their inquiries, concerns, or requests. The specific job responsibilities can vary depending on the industry and the company, but here are some common tasks associated with chat process jobs:
1. **Responding to Customer Inquiries**: Engaging with customers in real-time through chat to provide information, answer questions, and address concerns.

2. **Providing Customer Support**: Assisting customers with troubleshooting issues, resolving complaints, and guiding them through product or service-related problems.

3. **Offering Product or Service Information**: Educating customers about products or services, including their features, benefits, pricing, and availability.

4. **Processing Orders or Requests**: Assisting customers with placing orders, making reservations, scheduling appointments, or any other transactions that can be handled through chat.

5. **Troubleshooting Technical Issues**: Helping customers troubleshoot technical problems with products or services, and escalating complex issues to higher-level support teams when necessary.

6. **Upselling or Cross-selling**: Identifying opportunities to promote additional products or services that align with customer needs or preferences.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹45,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid sick time

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 9310404166
Application Deadline: 16/12/2024
Expected Start Date: 15/12/2024

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