Customer Service Representative

4 days ago


Domlur Bengaluru Karnataka, India Companystore.io Full time

**Job description**
**Job Title**: Customer Service Representative
**Location**:Bangalore, India
**Experience Level**:Minimum 1 year of experience (Post
- Graduate Degree)
**Department**:Customer Service

**About Us**:We are a leading provider of branded merchandise and corporate gifting solutions, partnering with top global MNCs like IBM, Google, HP, and Apple to deliver end-to-end services. Our mission is to provide innovative and high-quality products that enhance brand value for our clients.

**Role Overview**:As a Customer Service Representative, your role will be to:

- Assign tickets using Freshdesk.
- Handle and prioritize tickets, ensuring timely resolution and follow-up with ASMs.
- Maintain clear and effective communication to resolve customer issues promptly.
- Provide customer details and support to warehouse personnel regarding orders and shipments.
- Ensure smooth operations through accurate and efficient communication.
- Handle calls and WhatsApp chats, addressing inquiries and ensuring a positive customer experience.
- Send the CZAT survey through Zoho and call the client who has not answered the survey.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- Do you speak Hindi
- How many years of experience do you have with Freshdesk

**Language**:

- English (required)
- Kannada (required)

Work Location: In person

**Speak with the employer**
+91 8139892828



  • Bengaluru, India Quick customer electronic service Full time

    Customer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...


  • Bengaluru, Karnataka, India ENHANCE PLUS CONSULTANT Full time

    Job Title: Customer Support Representative Location: Bangalore Industry: Customer Service/International voice We are seeking a highly motivated and customer-focused Customer Support Representative to join our team. As a Customer Support Representative, you will be the primary point of contact for our customers, providing timely and effective solutions to...


  • Bengaluru, Karnataka, India Kids Castle Preschool Full time

    **Job brief** We are looking for a customer-oriented service representative. **What does a Customer Service Representative do?** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The...


  • Bengaluru, Karnataka, India D2V Software Solutions Private Limited Full time

    **Job Title/Position**: Customer Service Representative / Sr. Customer Service Representative **Roles and Responsibilities**: - Handling Inbound Calls and Resolving customer complaints by investigating problems via phone, E-mail, Online chat and Social media. - Processing Orders and Assisting with Order Management. - Handling Complaints and Escalated...


  • Bengaluru, Karnataka, India Mouser Electronics Full time

    Provides optimal customer experience, exhibiting Mouser values to each customer. - Accurately processes various types of customer requests, including but not limited to orders, special handling, quotes, returns, catalogs, samples, product information, and information regarding Mouser services. - Determines customer expectations and provides options to meet...


  • Bengaluru, Karnataka, India Delphic Jobs Full time

    **Customer Service Representative - Top Global MNCs** - Bengaluru, Karnataka_ **Delphicjobs** (Hiring for Leading Global MNCs) **Employment Type**: Full-time | Permanent | Open to Freshers **Salary**: ₹22,500 - ₹50,000 per month **Interview Mode**: _Offline (Face-to-Face)_ **About the Opportunity** We are hiring **Customer Service Representatives**...


  • Bengaluru, Karnataka, India VictaMan Full time

    **Job Title**: Customer Care Representative **Job Overview**: As a Customer Care Representative, you will be the first point of contact for customers seeking assistance with our products or services. You will handle inquiries, troubleshoot problems, and provide information to ensure customer satisfaction. **Key Responsibilities**: - **Problem...


  • Bengaluru, Karnataka, India Talent X International Full time

    **Job Role - **Customer Service Representative **Location - **Bangalore **Working Days - **6 Days **Skills & Experience Needed -** **- **Goodcommunication **- **Minimum 1 Year of experience in customer support or customer service **- **Proficiency in using CRM software and office tools **Responsibilities - ** - Handle inbound/outbound calls...


  • Bengaluru, Karnataka, India Wingslide Technologies Private Limited Full time

    **Job Title**: Customer Service Representative **Company**: Wingslide Technologies Private Limited **Location**: Banashankari, Bengaluru/Bangalore **Job Type**: Full Time | Day Shift | Work from Office **Responsibilities**: - Handle inbound customer inquiries via voice and chat. - Provide accurate information and resolve customer issues effectively. -...


  • Bommanahalli , Bengaluru, Karnataka, India VictaMan Services Private Limited Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. **Salary**: ₹18,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: -...