Executive Operations

6 days ago

Kochi Kerala, India BV Full time

**Key Responsibilities**:

- Coordinate and execute background verification checks.
- Follow up persistently to ensure verifications are completed within the agreed TAT
- Maintain accurate case records and update verification trackers regularly
- Validate and compile verification responses and documentation for reporting
- Escalate delays and exceptions to the supervisor as per process guidelines
- Ensure adherence to SLAs and quality standards
- Maintain strict confidentiality of sensitive data

**Required Skills & Experience**:

- Minimum **2 years of experience** in operations, client service, coordination, or back-office roles
- Excellent communication skills, both written and verbal
- Strong organizational skills with the ability to handle multiple cases simultaneously
- Proficiency in MS Excel / Google Sheets for tracking and reporting
- Attention to detail, accuracy, and accountability
- Ability to work independently and collaboratively in a fast-paced environment
- Willingness to work onsite from our Kochi office

**Preferred (Not Mandatory)**:

- Exposure to background verification or compliance processes
- Experience working with international clients or in the BFSI/HR domain

**Education**:

- Bachelor’s degree in any discipline

Pay: ₹25,000.00 - ₹28,000.00 per month

Schedule:

- Day shift

Work Location: In person

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