Recovery Officer

4 days ago

Hyderabad, India CapitalNow Full time

Roles and Responsibilities

1. Following up and dealing with the borrowers who are defaulting in payment, on a regular

basis to ensure the outstanding dues are cleared while adhering to internal and external

guidelines on code of conduct (COC) which are to be maintained all the time.

2. Responsible for improvement of late bucket delinquency.

3. Negotiate on critical delinquent accounts and obtain repayment to minimize losses.

4. To assist in analyzing the Overdue Data, and summarizing collection experiences.

5. Ensure all the SLA is met and adhered to targets assigned are met month on month.

6. Collaborate with other Depts/Folks to ensure proper resolution of queries of customers.

Qualification: Graduate

Preferably 2-4 Years of experience in collections.

Must have good negotiation and communication skills.

Languages: English, Hindi and Telugu, Tamil is added advantage.

**Salary**: ₹25,000.00 - ₹50,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)

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