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Housekeeping Supervisor

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Injambakkam Chennai Tamil Nadu, India VGP Heritage Full time

VGP Heritage is a premier beachfront resort located in the heart of Chennai’s scenic East Coast Road (ECR), offering an ideal blend of traditional charm and modern comfort. Nestled amidst lush greenery with breathtaking views of the Bay of Bengal, VGP Heritage is renowned for its warm hospitality, peaceful ambiance, and commitment to excellence in guest service.

As part of the prestigious VGP Group, we pride ourselves on maintaining the highest standards in hospitality. Our resort features banquet halls, and recreational amenities tailored for families, couples, and corporate guests alike.

Whether it’s a weekend getaway, destination wedding, corporate retreat, or cultural event, VGP Heritage delivers memorable experiences with a touch of South Indian tradition and personalized care.

We continue to grow as a preferred destination in Chennai, rooted in values of hospitality, service quality, and respect for our rich cultural heritage.

**Job Summary**:
The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department. This role ensures high standards of cleanliness, guest satisfaction, and efficient team performance in all guest rooms, public areas, and back-of-house spaces within the resort.

**Key Responsibilities**:

- Supervise and coordinate housekeeping staff, including room attendants, cleaners, and laundry personnel.
- Assign duties and inspect work to ensure standards of cleanliness, hygiene, and order are maintained.
- Train new housekeeping staff on cleaning procedures, safety protocols, and resort standards.
- Conduct daily room and public area inspections; report maintenance issues to the relevant department.
- Ensure adequate supplies and linens are available; manage stock levels and requisitions.
- Maintain records of room occupancy, staff rosters, lost and found items, and cleaning schedules.
- Address guest complaints or requests promptly and professionally.
- Ensure all safety and sanitation policies are followed, including chemical handling and waste disposal.
- Coordinate with Front Office and Maintenance departments for room readiness and repairs.
- Lead by example in professionalism, punctuality, and cleanliness.

**Qualifications & Skills**:

- Proven experience as a housekeeping supervisor or senior room attendant (preferably in a resort or hotel).
- Strong leadership and communication skills.
- Knowledge of cleaning products, techniques, and safety standards.
- Ability to work under pressure and handle guest concerns effectively.
- Basic computer skills (for scheduling, reporting).
- Flexible to work shifts, weekends, and holidays as required.

**Preferred**:

- Diploma or certification in Hospitality or Housekeeping Management.
- Experience in a resort, beach property, or high-volume hospitality environment.
- Familiarity with PMS or housekeeping management software.

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Morning shift
- Rotational shift

Supplemental Pay:

- Yearly bonus

Work Location: In person