
Telecaller
4 days ago
We are looking for a skilled Telecaller to join our team. As a Telecaller, your role will be to communicate with customers, provide product information, handle customer inquiries, and generate sales leads. You will be a key part of our customer service team, helping us build lasting relationships with our clients.
**Key Responsibilities**:
- Make outbound calls to potential customers or existing clients.
- Provide information about our products/services and address customer queries.
- Follow up on leads and assist in converting them into sales.
- Handle customer complaints or issues and provide solutions.
- Maintain accurate records of customer interactions in the CRM system.
- Achieve sales and customer service targets.
- Provide feedback and insights to improve our services.
**Qualifications & Skills**:
- **Education**: High school diploma or equivalent; Bachelor's degree is a plus.
- **Experience**: Minimum 1-2 years of experience in a similar role (freshers can also apply).
- **Skills**:
- Excellent verbal communication skills.
- Good listening ability and problem-solving skills.
- Basic knowledge of MS Office ,MS Excel and CRM Software.
- Ability to work under pressure and meet deadlines.
- Positive attitude and willingness to learn.
**Benefits**:
- Competitive salary with performance-based incentives.
- Opportunity for career growth and development.
- Friendly and dynamic work environment.
Pay: ₹10,000.00 - ₹15,000.00 per month
**Experience**:
- 6year: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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