Server

1 day ago


Delhi Delhi, India LyfLeap Talent Solutions Private Ltd Full time

Job Title Server

Function Restaurant operations

Sub Function NA

Location NA

Job Summary

Job Summary Lead in delivering exceptional service and maintaining an unparalleled guest experience while adhering to QSCV standards.

Contribute to the restaurant's incremental sales through strategic suggestive selling and driving LSM.

Financial Accountability

(cost/revenue with exclusive

authority)
- Achieving shift wise KPI’s as per Si Nonna’s Standards.
- Ensuring shift targets are met through suggestive and upselling. Manage people planning and positioning achieve sale

target on shift basis.
- 3. Establishing rapport with each guest and guiding them through the Sourdough narrative and culinary excursions

Organizational Relationship & Reporting Structure

Reporting To Shift Manager

Direct Reports NA

No. of Indirect Reports NA

Job Responsibilities

Areas of Responsibility Description of responsibility

Planning
- Upholding exceptional service standards.
- Providing an unparalleled customer experience.
- Adhering to all customer touch points.
- Preparing accurate and standardized hot and cold beverages, both alcoholic and non-alcoholic.
- Setting up tables according to the established standards.
- Ensuring the cleanliness and hygiene of the lobby area and back dishwashing area.
- Taking Customer to Restaurant Tour and Sourdough brand Explanation.

Driving P&L Discipline
- Implement suggestive selling techniques to enhance the average check value.
- Uphold the highest standards of cleanliness and hygiene.
- Adhere strictly to the established cleaning and hygiene protocols.

Key functionalresponsibilities

Ops Excellence (Customer First Mindset)
- Dine In Rating/ Review & Customer Review to be taken.
- 100% LSM Execution.
- Beverages (Hot & Cold ) to be made as per Nonna’s standard.
- Need to maintain restaurant Cleanliness as per standard.

People Management

Building People Capability
- All Announced and Unannounced SOC to be completed
- performing and delivering the given target.

Stakeholder Interactions

(Within the Organization) Supervisor, Assistant Restaurant Manager

Stakeholder Interactions

(Outside the Organization) NA

Geographical Scope PAN India

Educational Qualification 12th pass

Specific Certification (if Any) Hotel Management graduate preferred.

Preferred Total Experience

Preferred Relevant

Experience Minimum 1 Year server Experience at restaurant or fresher.

**Job Types**: Full-time, Permanent

Pay: Up to ₹13,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



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