Hotel Receptionist

5 days ago

Nashik District Maharashtra, India Aavesh Enterprises Full time

**Job Summary**:
**Key Responsibilities**:

- **Guest Check-In and Check-Out**:

- Greet guests warmly upon arrival and departure.
- Handle the check-in and check-out process, including verifying reservations, issuing room keys, and settling bills.
- Ensure guest identification and payment details are accurately recorded.
- **Reservation Management**:

- Manage room bookings and process modifications or cancellations as requested.
- Handle walk-in inquiries and provide information about room availability and rates.
- Update the property management system (PMS) with accurate reservation details.
- **Customer Service**:

- Provide information about hotel services, local attractions, and transportation options.
- Resolve guest complaints or escalate issues to the appropriate department for resolution.
- **Communication and Coordination**:

- Communicate guest needs and special requests to housekeeping, maintenance, and other departments.
- Maintain a professional and positive relationship with team members to ensure seamless guest experiences.
- **Billing and Payments**:

- Process payments, issue receipts, and manage cash, credit card, or other transactions securely.
- Prepare invoices and handle billing inquiries or discrepancies.
- **Administrative Tasks**:

- Maintain accurate records of guest arrivals, departures, and activities in the hotel management system.
- Assist in maintaining the reception area, ensuring it is clean and presentable at all times.
- **Safety and Security**:

- Adhere to hotel security protocols, including monitoring access to the property and safeguarding guest information.
- Report any suspicious activities or emergencies to the appropriate authorities.

**Qualifications**:

- **Education**: High school diploma or equivalent; a degree or diploma in hospitality management is a plus.
- **Experience**:

- Prior experience as a hotel receptionist or in a customer service role is preferred.
- Familiarity with property management systems (e.g., Opera, Protel, or similar) is an advantage.
- **Skills**:

- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Friendly and approachable demeanor with a focus on guest satisfaction.
- Proficiency in MS Office Suite and basic computer skills.
- **Languages**: Fluency in English is required; additional languages are a plus.

Pay: ₹13,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Yearly bonus

Work Location: In person

  • Hotel Receptionist

    2 days ago

    Amrutdham, Nashik, Maharashtra, India Hotel Suruchi grand Full time

    Hotel Receptionist, incharge of front office ,customer ,Book keeping Pay: ₹13,000.00 - ₹15,000.00 per month Schedule: - Day shift - Night shift **Experience**: - total work: 1 year (preferred) Work Location: In person Expected Start Date: 01/03/2025

  • Hotel Receptionist

    2 weeks ago

    Kopri, Thane, Maharashtra, India Hotel Lerida Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Description:Hotel Lerida is seeking a friendly and organized Hotel Receptionist to join our team. The ideal candidate will be responsible for providing excellent customer service, managing reservations, handling check-ins/check-outs, and ensuring smooth daily operations at the front desk.Requirements:Proven experience as a receptionist or in customer...

  • Hotel Receptionist

    2 weeks ago

    Nashik District, Maharashtra, India Aavesh Enterprises Full time

    **Job Summary**: The Hotel Receptionist is the first point of contact for guests and visitors. The role involves handling check-ins, check-outs, reservations, guest inquiries, and ensuring a pleasant and smooth guest experience. **Key Responsibilities**: - Greet guests warmly and assist with check-in and check-out procedures. - Provide accurate information...

  • Hotel Receptionist

    2 weeks ago

    Kopri, Thane, Maharashtra, India Hotel Lerida Full time

    **Requirements**: - Proven experience as a receptionist or in customer service - Strong communication and interpersonal skills - Ability to manage reservations and handle administrative tasks - Professional appearance and demeanor - Basic knowledge of hotel booking software (preferred) Pay: ₹10,000.00 - ₹15,000.00 per month **Experience**: - total...

  • Hotel Management

    2 weeks ago

    Nashik, Maharashtra, India hotel seven heaven Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Hotel Management professional located in Nashik. The role involves overseeing daily hotel operations, ensuring exceptional customer experiences, managing budgets, coordinating food and beverage services, and streamlining receptionist duties....

  • Hotel Receptionist

    7 hours ago

    nashik, India Hotel Lake View Full time

    Position: Front Office ExecutiveLocation: Hotel Lake View (A Unit of Hotel Stay Blessed)Workplace: Shamshabad, near Rajiv Gandhi International Airport, HyderabadEmployment Type: Full-Time | OnsiteAbout the Property:Hotel Lake View, a premium property under the Stay Blessed Group, offers modern accommodation and hospitality services near Hyderabad...

  • Receptionist

    2 days ago

    Amrutdham, Nashik, Maharashtra, India Hotel Suruchi grand Full time

    Hotel receptionist,in-charge of front office ,customers ,book keeping Pay: ₹13,000.00 - ₹15,000.00 per month Schedule: - Day shift - Night shift Work Location: In person

  • Hotel Receptionist

    1 week ago

    Mazgaon, Mumbai, Maharashtra, India Insight Advisors PvtLtd Full time

    **Hiring Female Receptionist at Hotel Manama ( Mazgaon, Mumbai )** We are looking for a Polite, Organized, and Customer-Friendly Receptionist to join our team at Hotel Manama, located in Mazgaon, Mumbai Designation: Hotel Receptionist Location: Hotel Manama, Mazgaon, Mumbai **Salary**: ₹25,000 - ₹40,000 ( Total Annual: ₹4 - ₹5 Lakh, based on...

  • Front Desk Hotel Receptionist

    1 week ago

    Pune, Maharashtra, India Da casa business hotel Full time

    Front office executive/ receptionist for hotel. Need computer knowledge and required to manage guest with check-ins and check-out. Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: - Day shift **Experience**: - total work: 5 years (preferred) Work Location: In person

  • Front Desk Hotel Receptionist

    3 days ago

    Pune, Maharashtra, India Da casa business hotel Full time

    Front office executive/ receptionist for hotel. Need computer knowledge and required to manage guest with check-ins and check-out. **Salary**: ₹15,000.00 - ₹18,000.00 per month Schedule: - Day shift **Experience**: - total work: 5 years (preferred) Ability to Commute: - Pune, Maharashtra (required) Ability to Relocate: - Pune, Maharashtra:...