Tele Service Executive
2 days ago
Responsibilities
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Requirements and skills
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- High school diploma; BSc/BA will be a plus
Post this Telesales Representative job to over 200 job boards at once.**Post this job now**Related Job Descriptions
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Related Interview Questions
- Telesales Representative interview questions and answers
- Promoter interview questions and answers
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Related Topics
- How to find Sales Reps with Boolean search strings
- How to hire a sales team: 5 tips to attract talent
**Available**
**Job Types**: Full-time, Part-time, Permanent, Fresher, Internship
Contract length: 11 months
Pay: ₹8,086.00 - ₹26,467.69 per month
Expected hours: 56 per week
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
Supplemental Pay:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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