Back Office Executive

4 days ago

Aluva, India INDEL SUZUKI Full time

**Key Responsibilities**:

- Maintain and update service records, job cards, and customer details.
- Process warranty claims, invoices, and other service-related documentation.
- Coordinate with service advisors, technicians, and customers for smooth operations.
- Assist in inventory management for spare parts and service tools.
- Prepare daily, weekly, and monthly reports on service performance and customer feedback.
- Handle customer queries, follow up on service requests, and provide backend support.
- Ensure compliance with company policies and industry regulations.
- Maintain and update databases, ensuring data accuracy and confidentiality.
- Support HR and administrative functions, including attendance tracking and employee records.
- Perform other administrative tasks as required to support service center operations.

Pay: ₹12,500.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Weekend availability

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Location**:

- Aluva, Kerala (preferred)

Work Location: In person

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