Restaurant Captain

1 week ago

Noida Uttar Pradesh, India Das Kitchens Pvt Ltd Full time

**Job Summary**:
**Responsibilities**:

- **Guest Service**: Greet and welcome guests, provide menu recommendations, and ensure a memorable dining experience.
- **Table Management**: Oversee the seating arrangement, ensure efficient table turnover, and manage guest reservations.
- **Supervising Service**: Supervise wait staff, ensuring excellent service, prompt attention to guest needs, and proper table setting.
- **Order Taking**: Accurately take orders and relay them to the kitchen staff, ensuring timely and correct delivery.
- **Quality Control**: Monitor food and beverage quality before serving to ensure it meets restaurant standards.
- **Team Coordination**: Coordinate with kitchen and bar staff to ensure smooth operations and timely service.
- **Training & Development**: Train and mentor junior wait staff, ensuring adherence to service standards and customer care protocols.
- **Customer Feedback**: Handle customer inquiries and resolve complaints promptly and professionally.
- **Cash Handling**: Handle cash, process payments, and maintain accurate records of transactions.
- **Health & Safety**: Ensure adherence to health and safety standards, including cleanliness and hygiene in the dining area.

**Required Experience, Skills, and Qualifications**:

- **Experience**: 1 - 4 years of experience in a similar role in the restaurant or hospitality industry.
- **Skills**: Excellent communication, leadership, and interpersonal skills.
- **Personality**: Strong customer service orientation, problem-solving abilities, and a professional attitude.
- **Education**: A degree or diploma in hotel management or related fields is preferred.

This position offers a fantastic opportunity for an experienced service leader to enhance guest experiences and contribute to the overall success of our restaurant.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Food provided
- Paid time off

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift

Work Location: In person

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