Telemarketing
2 days ago
The key responsibilities and tasks typically associated with a telemarketing job:
1. Cold calling: Initiate phone calls to prospective customers who may have shown interest in the product or service or fit the target demographic.
2. Product or service promotion: Present information about the product or service being offered, highlighting its features, benefits, and advantages over competitors.
3. Sales pitch: Deliver a persuasive sales pitch to engage potential customers and convince them to make a purchase or take the desired action.
4. Lead generation: Identify and qualify potential leads by gathering relevant information about their needs, preferences, and buying intentions.
5. Customer engagement: Handle customer inquiries, answer questions, and address concerns in a professional and courteous manner to build rapport and trust.
6. Sales conversion: Utilize effective selling techniques to convert interested prospects into paying customers by overcoming objections and negotiating deals.
7. Maintain customer database: Enter and update customer information, call logs, and sales activities in the company's CRM (Customer Relationship Management) system.
8. Follow-up calls: Make follow-up calls to potential customers who have shown initial interest but have not made a purchase, aiming to secure a sale or address any hesitations they may have.
9. Achieve sales targets: Meet or exceed assigned sales quotas and targets set by the company, department, or individual.
10. Documentation and reporting: Maintain accurate records of sales activities, call outcomes, and customer interactions, and provide regular reports to supervisors or team leaders.
11. Product knowledge: Continuously update knowledge about the product or service being offered, including its features, pricing, and any promotional offers.
12. Adhere to regulations: Comply with telemarketing regulations and guidelines, such as obtaining consent for telemarketing calls, respecting do-not-call lists, and following applicable laws and industry standards.
**Job Types**: Full-time, Fresher
**Salary**: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (required)
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (required)
**Speak with the employer**
+91 9923266666
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