Shopify Product Listing Executive

2 days ago

Kadodara Surat Gujarat, India miracle hub Full time

**Job Title: D2C Ecommerce Executive (Shopify)**

**Company**: Miracle Hub Client
**Location**: Kadodara, Surat
**Department**: E-commerce / D2C
**Reporting To**: E-commerce Manager / Operations Head
**Employment Type**: Full-Time

**Job Overview**

Miracle Hub Client is hiring a proactive and detail-oriented **D2C Ecommerce Executive** to manage Shopify-based direct-to-consumer website operations. This role covers end-to-end ecommerce functions including order processing, payment verification, customer support, courier coordination, and digital ad billing. You will act as a vital operations bridge between customers, payments, shipping, and internal teams.

**Key Responsibilities**

**Website Operations (Shopify)**:

- Manage product listing, pricing, and content updates
- Process custom & regular orders, and update status in internal systems
- Maintain and update homepage, banners, and basic layout

**Order & Payment Handling**:

- Reconcile Razorpay payments with Shopify orders
- Monitor order/payment alerts from Shopify and Razorpay
- Manage customized order IT billing and maintain order accuracy

**Customer Interaction & Support**:

- Communicate with customers via WhatsApp and Instagram for queries & complaints
- Document feedback and specific requests

**Logistics & Fulfillment**:

- Create shipping labels and coordinate handovers with DTDC, Tirupati, etc.
- Manage Shiprocket tracking and ensure on-time dispatch
- Keep OMS records updated

**Digital Ads & Finance Coordination**:

- Liaise with Ads team on Facebook & Google Ads issues
- Track courier and ads billing transactions

**Required Skills**:

- Shopify Admin Panel handling
- Razorpay & Shiprocket familiarity
- Strong Excel & Google Sheets skills
- Customer communication via social platforms
- Detail-oriented and multitasking ability
- Basic knowledge of OMS and courier operations

**Qualifications**
- 1-2 years in E-commerce (preferably D2C)
- Experience with Shopify + Razorpay + Shiprocket

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

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