D2C Ecommerce Executive

3 days ago


Surat, India RISHI JOBS Full time

Profile:  D2C Ecommerce Executive (Shopify)

Experience:  1–2 years of experience in E-commerce operations (D2C preferred)

Salary Range: ₹20,000 - ₹25,000 per month 

Department: E-commerce / D2C

Reporting To: E-commerce Manager / Operations Head

Job Summary:

We are looking for a proactive and detail-oriented E-commerce Operations Executive to manage our direct-to-consumer (D2C) website operations through Shopify. The ideal candidate will be responsible for order processing, payment verifications, customer interaction, courier coordination, and managing ads billing. You will act as a key operations link between the website, payments, shipping, and customers.


Roles :

Website Operations (Shopify):

  • Handle product listing, content updates, and pricing changes on Shopify.
  • Manage order processing, including custom orders, and update order status in internal sheets.
  • Perform regular Shopify maintenance such as page updates, homepage banners, or layout tweaks.

Order & Payment Handling:

  • Verify and reconcile payments from Razorpay with orders.
  • Conduct daily mail checks from Shopify and Razorpay for order/payment alerts.
  • Maintain accuracy in Order Sheets and handle different IT billing entries for customized orders.

Customer Interaction & Support:

  • Handle 1-on-1 customer communication via WhatsApp and Instagram for queries, complaints, and order assistance.
  • Update customer feedback or requests in the order sheet for team reference.

Logistics & Fulfillment:

  • Generate shipping labels, perform billing entries, and ensure timely handover to courier partners (DTDC, Tirupati, etc.).
  • Manage Shiprocket platform, tracking, and billing coordination.
  • Ensure OMS (Order Management System) entries are fulfilled and up-to-date.

Digital Ads & Finance Coordination:

  • Coordinate with Ads team for Facebook and Google Ads performance or issues.
  • Track and maintain billing/payment records related to Ads and Courier partners.

Required Skills:

  • Working knowledge of Shopify admin panel
  • Familiarity with payment gateways like Razorpay
  • Strong hands-on skills in Excel and Google Sheets (Order Sheets, Data Entry)
  • Communication skills for customer interaction on social platforms
  • Detail-oriented mindset with ability to manage multiple daily tasks
  • Basic understanding of OMS, shipping platforms like Shiprocket

Preferred Qualifications:

  • 1–2 years of experience in E-commerce operations (D2C preferred)
  • Prior experience handling Shopify + Razorpay + Shiprocket stack
  • Graduate in Business Administration, Commerce, or similar field

  • Ecommerce Manager

    2 weeks ago


    Surat, India Frizty Full time

    Industry: Health & Personal Care Devices / Consumer ElectronicsEmployment Type: Full-TimeRole OverviewWe are looking for a dynamic and highly driven Ecommerce Head to lead and scale our presence across ecommerce and quick commerce marketplaces. This is a key leadership role, ideal for someone with deep expertise in ecommerce, a data-driven mindset, and a...

  • Ecommerce Manager

    3 weeks ago


    Surat, India Frizty Full time

    Industry: Health & Personal Care Devices / Consumer Electronics Employment Type: Full-Time Role Overview We are looking for a dynamic and highly driven Ecommerce Head to lead and scale our presence across ecommerce and quick commerce marketplaces. This is a key leadership role, ideal for someone with deep expertise in ecommerce, a data-driven mindset,...


  • Kadodara, Surat, Gujarat, India miracle hub Full time

    **Job Title: D2C Ecommerce Executive (Shopify)** **Company**: Miracle Hub Client **Location**: Kadodara, Surat **Department**: E-commerce / D2C **Reporting To**: E-commerce Manager / Operations Head **Employment Type**: Full-Time **Job Overview** Miracle Hub Client is hiring a proactive and detail-oriented **D2C Ecommerce Executive** to manage...

  • D2C Brand Manager

    2 weeks ago


    Surat, India Alpino Health Foods Full time

    Company Description We at Alpino Health Foods are on a mission to make India fall in love with peanuts. By turning peanuts into healthy foods, we aim to offer nutritious and protein-rich options that you'll love. Our focus is on creating delicious, health-conscious products that promote well-being. Role Description This is a full-time, on-site role for a D2C...

  • D2C Brand Manager

    3 days ago


    Surat, Gujarat, India Alpino Health Foods Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe at Alpino Health Foods are on a mission to make India fall in love with peanuts. By turning peanuts into healthy foods, we aim to offer nutritious and protein-rich options that you'll love. Our focus is on creating delicious, health-conscious products that promote well-being.Role DescriptionThis is a full-time, on-site role for a D2C...

  • Ecommerce Manager

    2 weeks ago


    Surat, India Frizty Full time

    Industry: Health & Personal Care Devices / Consumer ElectronicsEmployment Type: Full-TimeRole OverviewWe are looking for a dynamic and highly driven Ecommerce Head to lead and scale our presence across ecommerce and quick commerce marketplaces. This is a key leadership role, ideal for someone with deep expertise in ecommerce, a data-driven mindset, and a...

  • Ecommerce manager

    3 weeks ago


    Surat, India ZebraLearn Full time

    Whom are we looking for:Zebralearn, a leading e-learning platform, is seeking a motivated and experienced Marketplace Manager/E-commerce Manager to join our team.As an Ecommerce Manager, you will be responsible for developing and implementing effective strategies to drive online sales, enhance customer experience, and optimize the performance of our...

  • Ecommerce Manager

    3 weeks ago


    Surat, India Frizty Full time

    Industry: Health & Personal Care Devices / Consumer Electronics  Employment Type: Full-Time  Role Overview  We are looking for a dynamic and highly driven Ecommerce Head to lead and scale our presence across ecommerce and quick commerce marketplaces. This is a key leadership role, ideal for someone with deep expertise in ecommerce, a data-driven mindset,...

  • Ecommerce manager

    2 weeks ago


    Surat, India Talent Corner HR Services Pvt Ltd Full time

    Position: E-commerce Manager Location: Surat – Citylight Area (Work from Office) Industry: Jewellery Job Description: We are looking for an experienced and driven E-commerce Manager to lead and grow our online sales channels. The ideal candidate will have hands-on expertise in managing and scaling e-commerce operations, driving traffic to our website,...

  • Ecommerce Executive

    6 days ago


    Bhatar, Surat, Gujarat, India Rudra Fashion Full time

    Minimum 12th Qualification **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift **Education**: - Diploma (preferred) **Experience**: - Ecommerce executive: 1 year (required)