Telesales Executive

**We are hiring for our client based our at west delhi-Dwarka mor**

**Position: Telesales Executive**

**Location: Dwarka Mor**

**Department: Sales**

**Reports to: Sales Team Leader**

**Job Summary**:
**As a Telesales Executive, you will be responsible for generating sales through outbound**

**calls, managing customer relationships, and meeting sales targets. You will play a key role in**

**driving the growth of the business by promoting products and services to potential and**

**existing customers.**

**Key Responsibilities**:
**1. Outbound Calling**:
**o Make a high volume of outbound calls to potential customers from provided leads or**

**databases.**

**o Introduce and promote the company’s products or services in a compelling manner.**

**o Identify customer needs and offer appropriate solutions to meet their requirements.**

**2. Sales Targets**:
**o Achieve daily, weekly, and monthly sales targets set by the sales manager.**

**o Convert leads into sales through effective communication and persuasion.**

**3. Customer Relationship Management**:
**o Build and maintain strong relationships with new and existing customers.**

**o Provide timely and accurate information about products, promotions, and services.**

**o Follow up with customers post-sale to ensure satisfaction and encourage repeat**

**business.**

**4. Record Keeping**:
**o Maintain accurate records of all calls and customer interactions using the CRM**

**system.**

**o Update customer information and sales progress regularly.**

**5. Product Knowledge**:
**o Stay up-to-date with product knowledge and market trends.**

**o Provide detailed and accurate information to customers to help them make**

**informed purchasing decisions.**

**6. Team Collaboration**:
**o Work closely with the sales team to discuss strategies and share insights.**

**o Report on daily sales activities, challenges, and progress to the sales manager.**

**7. Problem Resolution**:
**o Address customer queries, complaints, and objections with a focus on resolution.**

**o Suggest appropriate solutions to any customer issues or challenges encountered**

**during calls.**

**Qualifications**:
**Education: High school diploma or equivalent. A bachelor’s degree in business, marketing, or**

**a related field is a plus.**

**Experience: Prior experience in telesales, telemarketing, or customer service is preferred.**

**Skills**:
**o Strong communication skills (both verbal and written).**

**o Ability to persuade and influence customers.**

**o Excellent interpersonal skills with a customer-centric attitude.**

**o Good problem-solving abilities.**

**o Familiarity with CRM software and sales tracking systems.**

**Working Conditions**:
**Full-time position.**

**May involve working in shifts depending on company needs.**

**Remote or in-office position, depending on company policy.**

**Benefits**:
**Competitive salary and incentive structure.**

**Health & future saving benefits like ESI + PF**

**Opportunities for career growth and development.**

**This role offers an exciting opportunity for individuals who thrive in a fast-paced sales**

**environment and enjoy engaging with customers over the phone. If you are a motivated and**

**results-driven individual, we encourage you to apply**

**Required Skills As Per Below**

**Salary
- Upto 20k + Incentives**

**Timings: 10.00 AM to 6:00 PM. (fixed timings)**

**Location : West Delhi( Very Near to metro Station)**

**Industry : ITES / BPO / KPO / LPO / Customer Service**

**Work Experience : 6 Months to 2 Years**

**Qualification : Other Bachelor Degree, Secondary School**

**Key Skills - Experience in Selling IT Product Website Sales Walk in**

Pay: Up to ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (required)
- Sales: 2 years (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person