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4 days ago
To generate room bookings, event sales, and other revenue for the property by proactively reaching out to potential customers over phone calls and maintaining relationships with existing clients.
**Key Responsibilities**:
Make outbound calls to potential and existing clients to promote hotel rooms, banquets, conferences, and special packages.
Respond promptly to inbound inquiries and convert leads into bookings.
Maintain a database of customers, corporate clients, and travel agents.
Achieve daily/weekly call targets and booking conversion targets.
Follow up with clients for repeat business and referrals.
Coordinate with the reservations and sales team to confirm bookings and ensure seamless guest experience.
Handle client queries professionally and resolve issues if any.
Maintain call records and prepare daily reports.
**Required Skills**:
Good communication skills (clear, polite, persuasive).
Basic knowledge of hotel services and packages.
Ability to explain offers and negotiate politely.
Good in MS Office/CRM software for data entry.
Goal-oriented and self-motivated.
Fluency in regional languages is an added advantage.
**Job Types**: Full-time, Permanent
Pay: ₹304,297.76 - ₹1,500,323.00 per year
**Benefits**:
- Cell phone reimbursement
- Leave encashment
- Paid time off
- Provident Fund
Work Location: In person
Expected Start Date: 20/07/2025
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