Retail Sales Executive

2 weeks ago

Mumbai Maharashtra, India The Qwerty Ink Full time

Designation: Retail Sales Executive (B2C)
Experience: 2 year to 4 years
Location: Lower Parel

**About Us**:
The Qwerty Ink is a global brand management firm that was established in 2016. We specialization providing end-to-end brand strategies and solutions, supporting emerging startups to MNCs. We have successfully helped countless businesses streamline their brand story and achieve greater returns.

**Overview**:
**Key Responsibilities**:

- Take ownership in representing The QWERTY Ink at pop-ups, exhibitions, retail collaborations, and consumer events as a key brand ambassador, actively driving visibility, engagement, and sales.
- Build and nurture strong relationships with individual customers, providing personalized product recommendations and solutions.
- Actively engage with walk-in customers, online inquiries, and leads generated through marketing campaigns.
- Execute sales strategies to achieve and exceed monthly and quarterly sales targets.
- Develop and maintain in-depth knowledge of product features, benefits, and trends to effectively upsell and cross-sell.
- Identify and propose participation in relevant consumer-facing events to maximize exposure and business opportunities.
- Collaborate with marketing and product teams to provide real-time customer feedback and market insights.
- Ensure excellent customer service and post-sales follow-up to encourage repeat business and referrals.
- Maintain accurate and timely records of sales transactions and customer data in the CRM system.

**Eligibility Criteria**:

- Minimum 2 years of proven experience in B2C or retail sales, preferably with luxury, lifestyle, or gifting products.
- Strong interpersonal and communication skills with a customer-centric approach.
- Experience in handling both offline and online consumer sales channels.
- Excellent presentation, negotiation, and upselling abilities.
- Ability to understand consumer preferences and curate tailored product recommendations.
- Self-motivated, result-driven, and adaptable to a fast-paced, product-driven environment.
- Energetic team player with a passion for premium brands and exceptional customer service.
- Experience in event-based selling or representing brands at exhibitions, pop-ups, or retail collaborations will be a strong advantage.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Supplemental Pay:

- Performance bonus

Work Location: In person

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