Global Markets Division-bengaluru-associate-client

**OUR IMPACT**

Operations is a dynamic, multi-faceted division that partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. Alongside this vital service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm’s assets and its reputation.

Operations span all product lines and markets, serving as internal business partners who develop the processes and controls, and help to specify the systems that deliver accuracy, timeliness and integrity to our business.

The New Client Onboarding and Rolling Review team sits within Client OnBoarding (COB) and supports the Know Your Customer processes across a wide range of business areas and products. The Team’s primary function is to partner with key stakeholders (Compliance, Business, Client Implementation, Quality Assurance) to onboard new clients with a focus on efficiency, control, and excellent client service.

**BUSINESS UNIT OVERVIEW**

Client Onboarding is responsible for facilitating the establishment and maintenance of client relationship within the firm, including, but not limited to due diligence, supporting documentation, account opening and client configuration. Client Onboarding in Bangalore facilitates client due diligence along with the refresh of client static data within the framework of the Compliance requirements for the Global Markets Division. The group primarily manages the accuracy of Know Your Client data for new and existing accounts through direct communication from Clients, Agent Banks & Internal business units. As a member of Client Onboarding, the individual will be instrumental in improving the efficiency and accuracy of the account opening process and configuring clients for the firm’s electronic trading business across all regions and products for institutional Client services. The individual will work closely with other members of Client Onboarding and Middle Offices, as well as technology, sales traders, and compliance. Interaction with external clients required (Operations counterpart).

**JOB SUMMARY AND RESPONSBILITIES**

The New Client Onboarding and Rolling Review teams are a key part of the Client On-boarding Team. The Client Due-Diligence manages the ‘Know Your Client’ (KYC) checks of clients to meet Anti-Money Laundering requirements. The Rolling Review team refreshes information on selected client accounts to ensure that it remains accurate and current for AML Compliance obligations, offboard clients that are not adhering to regulatory obligations.
- Undertaking AML checks to ensure adherence to all Compliance policies, procedures and regulatory obligations
- Responding promptly and knowledgeably to queries from clients, the business and other internal departments.
- Risk and issue identification and escalation
- Assisting with identifying, defining and enhancing process efficiencies which will benefit COB
- Participating in regular meetings with Management, Compliance and Quality Assurance to maintain strong relationships across the board
- **Participating in ad hoc onboarding projects as required
**BASIC QUALIFICATIONS**
- Ability to deliver as per deadlines
- Adhere to risk and controls
- Strong attention to detail
- Strong communication and interpersonal skills written and oral ; Confident in interaction with all levels of employees.
- Energetic and capable of multi-tasking in a fast-paced environment
- Excellent interpersonal skills and the ability to work effectively in a team-oriented setting, prioritize projects to meet tight deadlines.
- Forward thinking with the ability to assert new ideas and follow them through / finds alternative solutions and identifies clear objectives.
- Willing to continuously learn and stay updated on the changing policy requirements including industry developments related to AML

**PREFFERED QUALIFICATIONS**
- Prior experience in client onboarding process or KYC/AML and regulations knowledge beneficial
- Capable of working to deadlines in a high volume, high-pressure environment while maintaining 100% accuracy and positive attitude
- Ability to adapt to change and new challenges