Solutions Architect

**apna**

Since 2019, apna has connected over 60 million jobseekers with more than 250,000 enterprises and small businesses across India. Founded by Nirmit Parikh, a Stanford graduate and serial entrepreneur who recognized the challenges in entry-level hiring, apna has rapidly grown to become India's fastest unicorn in 2021—achieving this milestone in just 21 months.

Backed by marquee global investors - Insight Partners, Tiger Global, Lightspeed India, Sequoia Capital, and GSV, we're revolutionizing livelihood creation across India.

**Role Overview**

We are looking for a **Solutions Architect** who can bridge technical depth with customer empathy — someone who can **design scalable architectures**, **lead InfoSec and compliance discussions with enterprise clients**, and **advise on deep integrations** between customer systems and the Blue Machines AI platform.

This role requires a mix of **technical architecture skills**, **security and compliance understanding**, and **client-facing communication** to translate business needs into deployable, production-grade AI solutions.

**Requirements**:
**Key Responsibilities**:
**Solution Design & Architecture**
- Architect **end-to-end AI deployment blueprints** (voice/chat/video integrations, edge agents, data pipelines, etc.).
- Create **technical architecture diagrams** (GCP/Azure/AWS topologies, VPC designs, microservice call flows, integration bridges, etc.).
- Evaluate customer environments and propose **integration architectures** (SIP/WebRTC, CRM connectors, ATS systems, etc.).
- Support PoCs and pilots — guiding both client teams and internal developers on architecture decisions.

**Security, Compliance & Scalability**
- Lead **InfoSec conversations** with enterprise customers — covering data residency, encryption, authentication, logging, and auditability.
- Align deployments with **SOC 2, ISO 27001, CIS, and GDPR/DPDP** controls.
- Collaborate with Apna’s Security and Platform Engineering teams to ensure **secure, compliant, and high-availability** deployments.
- Contribute to BCP/DR design, RTO/RPO definitions, and zero-retention data flow mappings for clients.

**Technical Consultation & Customer Success**
- Translate customer requirements into detailed **solution proposals and integration playbooks**.
- Present **architecture walkthroughs, demo sessions, and solution workshops** with enterprise IT and product stakeholders.
- Collaborate closely with Sales Engineering, Product, and AI Engineering teams to ensure seamless pre
- and post-sales engagement.
- Identify opportunities for **platform extension** or custom solutions leveraging Blue Mach

**Documentation & Evangelism**
- Create **high-quality architecture docs, diagrams, and Confluence-ready solution briefs**.
- Represent Blue Machines in customer presentations, audits, and innovation showcases.
- Contribute to developer enablement, partner onboarding, and internal knowledge bases.

**What You’ll Bring**
- **5-10 years** in Solution Architecture, Pre-Sales Engineering, or Platform Consulting (preferably in AI/Voice/Cloud/SaaS environments).
- Strong understanding of **microservice architectures**, **cloud networking (VPC, Subnets, Load Balancers, IAM)**, and **data security principles**.
- Experience with **GCP / AWS / Azure** architecture design and **infrastructure as code** (Terraform, Helm, etc.).
- Ability to **draw detailed architecture diagrams** (Lucidchart, draw.io, Mermaid, or Cloudcraft).
- Familiarity with **REST/gRPC APIs, WebSockets, SIP/WebRTC**, and common enterprise integration patterns (Pub/Sub, Kafka, etc.).
- Comfortable in **customer-facing discussions** with CXOs, CISOs, and technical architects.
- Strong written and verbal communication — able to simplify complex technical ideas for diverse audiences.
- (Bonus) Experience with **AI voice or conversational platforms**, **ISO/SOC audits**, or **data compliance consulting**.