Scheduler/ Receptionist

7 days ago

Malad Mumbai Maharashtra, India Prachi Shah Arora's Aquatic and Physiotherapy Clinic Full time

Dr. Prachi Shah Arora’s Physiotherapy & Aquatic Rehab Centre

Full-Time | Monday to Saturday | 9-Hour Shift

**Job Summary**:
We are looking for a **smart, organized, and friendly Front Desk Scheduler/Receptionist** to manage patient and doctor schedules at our busy and reputed physiotherapy and rehab centre. If you are confident with **Microsoft Excel, Google Sheet**, fluent in **English**, and can handle front desk responsibilities with patience and professionalism, this role is for you.

**Key Responsibilities**:

- Manage patient **appointments and scheduling** for multiple doctors using Google sheet
- Handle **Zoom and Google Meet** setups for virtual consults and meetings as per IST especially for foreign clients/patients
- Attend and respond to **calls and WhatsApp messages** when required
- Assist in **maintaining progress sheets and patient case files** for doctors
- Track **package renewals and follow-ups** using logs
- Greet and guide patients with **politeness, kindness, and clarity**

**Requirements**:

- Proficient in **Microsoft Excel & Google sheets**:

- Comfortable using **Zoom/Google Meet**:

- Good understanding and communication in **English (spoken and written)**:

- Well-organized, presentable, and patient-focused
- Prior experience in **medical or clinic front desk roles** is a plus

**Perks & Benefits**:

- **33 Paid Leaves** annually (including Birthday Leave, Dec 31 & Jan 1 Off)
- **Performance-Based Bonus**:

- **Free Massages, Gym facility, Swimming Training & Physiotherapy Treatment**:

- Supportive, warm, and well-established team environment

Join a leading rehab centre known for its excellence in care and innovation across sports, aquatic, neuro, geriatric and paediatric physiotherapy.

**Job Types**: Full-time, Permanent

Pay: ₹17,000.00 - ₹22,000.00 per month

**Benefits**:

- Food provided
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- English (preferred)

Work Location: In person

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