Process Associate
2 weeks ago
**Job Title - Process Associate - Opportunity to Cash**
Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs.
**Change the future with us**
- Places collection calls to customers in assigned que. Performs related follow-up such as reconciliation, administrative paperwork, etc.
- Verifies and processes all lien waivers.
- Execute collection plan for assigned accounts, including resolving any billing disputes.
- Communicate customer issues to Operations and/or Sales.
- Recommend account blocks or legal action where necessary.
- Prepare customer statements and other financial reports.
- Process credit card payments.
- Arrange payment plans with delinquent customers.
**We don’t need superheroes, just super minds**
- Associate degree in Accounting, Finance or related financial field preferred.
- 1-2 years’ experience in accounting functions.
- Collection experience in an MNC.
- Ability to manage and meet deadlines and schedules.
- Ability to work independently.
- Ability to work in a high volume, fast-paced environment.
- Possess strong written and oral communications skills as well as great analytical skills.
- Ability to read and understand standard contracts.
- Proficiency in Microsoft Office tools especially Excel.
- Experience with SAP or other ERP system.
**We’ve got quite a lot to offer. How about you?
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