Customer Service Assistant

2 weeks ago

Mohali, India Beautex industries Full time

**Designation**: Inside Sales Representative

**Location**:Mohali (Punjab)

**CTC**:INR 25000 to 40000

**Experience**:2 to 4 Years as Inside Sales Representative

**Qualification**: MBA or PGDMA
- Building positive relationships with customers
- Deliver excellent service to ensure high levels of customer satisfaction.
- Respond to customer complaints and concerns in a professional manner.
- Develop and arrange promotional material and in-store displays.
- Undertake store administration duties such as managing store budgets and updating financial records.
- Complete store operational requirements by scheduling and assigning employees; following up on work results
- Maintain operations by initiating, coordinating and enforcing program, operational policies and procedures
- Manage all controllable costs to keep operations profitable

Good Attire and Appearance, Crisp Communication and Presentable

**Job Requirements**:

- Proven experience as a Client Relationship Manager
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Problem-solving attitude.
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Excellent communication and interpersonal skills.
- Customer service-oriented with in-depth knowledge of basic business management processes.

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹45,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Inside sales: 2 years (required)
- Presentation skills: 2 years (required)
- High-end sales: 2 years (required)
- CRM software: 2 years (required)

Work Location: In person

**Speak with the employer**
+91 9321705017

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