Front Office Receptionist

4 days ago

Tunwala Dehradun Uttarakhand, India The Big Daddy Events Full time

**Guest Reception**:

- Greeting attendees upon arrival with a warm and welcoming demeanor.
- Checking in guests, verifying registrations, and providing event badges.
- Directing guests to designated areas based on their registration details or event schedule.
- **Registration Management**:

- Managing the registration desk, handling check-in procedures, and resolving any registration issues.
- Collecting attendee information, managing registration lists, and updating databases.
- **Communication and Information Provision**:

- Answering inquiries from attendees regarding event details, schedules, venue layout, and directions.
- Providing information about event amenities, speaker schedules, and important announcements.
- **Pre-Event Setup**:

- Assisting in setting up the registration area, including signage, tables, and necessary materials.
- Coordinating with other event staff to ensure smooth pre-event logistics.
- **Administrative Tasks**:

- Maintaining accurate records of attendee information and registration details.
- Managing incoming calls and messages, directing them to appropriate personnel.
- Handling lost and found items.
- **Customer Service**:

- Addressing guest concerns and resolving issues promptly and professionally.
- Providing exceptional customer service to ensure a positive event experience.

**Required Skills**:

- **Excellent communication skills**: Ability to interact with diverse individuals in a friendly and professional manner.
- **Strong organizational skills**: Efficiently managing multiple tasks and maintaining accurate records.
- **Attention to detail**: Ensuring accurate information is provided to guests and all registration processes are followed.
- **Adaptability**: Ability to handle unexpected situations and adjust to changing event dynamics.
- **Basic computer proficiency**: Familiarity with registration software and data management systems.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift

Work Location: In person

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