Customer Service Executive
3 days ago
**Job Vacancy: Executive - Sales & Operations (Air Exports)**
**Location**:Nungambakkam, Chennai
**Company**: VS Trans Lojistik Ltd
**Department**: Sales & Operation
**Designation**: Executive
**Experience Required**: 1-3+ years in Air Export Operations
**Salary package**: 25,000 - 30,000 per month
**Office timing** :10.00 am - 6.30 pm
**Key Responsibilities**
1. **Handle Air Freight Pricing & Quotations**:
Prepare and provide competitive air export rates by coordinating with airlines, consolidators, and internal pricing teams.
2. **Customer Coordination & Service**:
Act as the primary point of contact for clients, ensuring timely updates, issue resolution, and a high level of customer satisfaction.
3. **Export Documentation Preparation**:
Accurately prepare and process all required export documents including Air Waybills (AWB), invoices, packing lists, and customs paperwork.
4. **Shipment Booking & Coordination**:
Book cargo with airlines, coordinate with warehouses and transporters, and ensure smooth cargo movement up to airline handover.
5. **Compliance & System Updates**:
Ensure all shipments comply with IATA, customs, and DG regulations, and update internal systems (TMS/ERP) with shipment data and documentation.
**Desired Skills & Qualifications**
- Good communication and interpersonal skills
- Strong telephone etiquette and persuasive ability
- Basic knowledge of air export processes
Proficiency in MS Office (Excel, Word, Outlook
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Provident Fund
Application Question(s):
- what is your current salary?
- what is your expected salary?
- your notice period:
**Experience**:
- Air freight documentation & Sales: 1 year (required)
Work Location: In person
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