Front Desk Executive

6 days ago

Gurgaon, India PDM HR Services Private Limited Full time

1. Reception Service

The reception service will be provided and managed to ensure it meets the business needs of the clients. All services should be carried out in a courteous and timely manner.

The ranges of services that are provided through reception are detailed below:
**Reception and security**:

- Meet and greet clients as they enter and leave the building
- Notify clients of visitor arrival
- Issue permanent and temporary visitor access passes

**Conference and Meeting Rooms**:

- Manage set-up of rooms and provision of materials
- Manage request for catering and refreshments

**Help Desk**
- Receive, co-ordinate and monitor all requests for services and assistance
- Provide up-to-date progress of request
- Record the outcome and response time to request

**Switchboard Service**
- Switchboard operation to receive and transfer all incoming calls
- Assist resident staff with general telephone enquiries

**Postal Services**
- Receive, sort and distribute incoming client mail to the post boxes
- Sort out and post client outgoing mail - needs to be delivered by the client to

reception before 4.30p.m
- Record all post into Centre charge

**Courier Services**
- Arrange collection of small packages and items of urgent mail for clients
- Record all items into Centre charge
- Receive incoming courier deliveries for clients

3. General Housekeeping - this includes bi-hourly floor checks making sure all floors are maintained to a high level of cleanliness. All kitchen and toilets are clean and tidy and fully stocked.

4. Client Services
- Preparation and maintenance of client files
- Client care-building and maintaining client relationships
- Dealing with all client enquiries and taking action
- Secretarial and administrative duties as and when required
- Management and maintenance of showrooms and standard room set up

5. General Admin work - this includes general files, typing, collecting invoices, delivery notes and purchase orders. Ensure welcome books are prepared and up to date.

6. Stock control and maintenance
- Maintaining coffee and water supplies and ordering when necessary
- Furniture audits

**Salary**: ₹275,000.00 - ₹350,000.00 per year

Schedule:

- Day shift

Application Question(s):

- Do you have Hotel Management Degree

**Education**:

- Diploma (preferred)

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