Customer Service Associate

2 weeks ago


Pune Maharashtra, India Growinity solutions Full time

v **Position: UK Voice - Inbound Sales, Retention, Collections**

Location: Pune

Roles & Responsibilities:

- Inbound Sales: Handle inbound calls, promote products, and convert inquiries into sales.
- Retention: Manage customer accounts, resolve issues, and retain customers.
- Collections: Communicate with customers to collect payments and address concerns.

Eligibility Criteria:

- Qualification: Graduate or Undergraduate.
- Experience: Minimum 6 months of international experience in a BPO.
- Communication: Excellent verbal and written communication skills in English.
- Availability: Immediate joining.

Key Details:

- Shifts: UK Rotational Shifts.
- Off Days: Two consecutive weekly offs.
- Salary: Up to ₹4.50 LPA (₹30,000 in-hand per month).
- Transport: Transport facility available.

Interview Process:
1. HR Round (Virtual)

2. VNA Round (Virtual)

3. Operations Round (Virtual)

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- US shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person



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